Hello, I have managed to set up Email notifications for Service desk project, it send emails as desired. Unfortunetaly it does not work with Software project, the notification are not being se...
I have mistakenly remove the workflow, But pressed Yes for workflow backup. How can I restore or from where (options)?
I have a doubt on differentiating., What do you mean by "Child issue" to a story Vs "Sub tasks" issue type i am creating. Circled by red colour. For your reference..Can you please guide me on ...
Good Day I am trying to set up automation that adds and removes a specific component for Queries. I am trying to make it so that when a task is moved into "Query - To Do" it adds the Query co...
We are using JIRA rest API v2 and hit to get bulk user endpoint (ex. {domain}/rest/api/2/users/search). In our product we have implement business login on "Email Address" field but now we are...
Hi, https://developer.atlassian.com/cloud/jira/software/getting-started/ I have found a reference link to develop plugin using node js. But, I need to develop jira cloud plugin using Java. So, K...
Jira cloud retrieves the content of issue tab panels not provided by atlassian by refreshing the page. For example when clicking any tab of issue provided by Atlassian like "History, Activity", the ...
I'm trying to create a custom automation rule that triggers a webhook. The requirements are calling a REST API sending in the URL the issue key and a custom payload. When I choose "webhook" on...
I want to restrict field value on issue create screen based on request type in jira service desk? What is possible solution for the same?
I want to give read only rights of the project Active sprint board to some external users. How is it possible?
I am currently working on building a plan in my Jira portfolio which shows the work coming from multiple projects. Each of these projects has epics with child issues. When I am selecting the s...
Hi Team, Previously i'm using JIRA with out SSL certificate, After some time i configured SSL certificate also. But every time i logged in JIRA URL, It's showing "Not Secure" URL. i am using https ...
For some of our projects we employ contractors. I would like to set up projects so that all the regular staff can access all projects but contractors can only access the project they are working on. ...
We are using classic scrum boards in our Project and are having issues with how subtasks are displayed. I am able to configure a Kanban Backlog to appear just as I would like: Tasks have a disclosu...
there is an issue to fix in JIRA. still assignee can enter work log on the closed task. By the way if the task is closed with allocated hours and reporter confirmed the status of the task is done (cl...
Hi Atlassian Community, My name is Jillian and I’m Product Manager for Jira Cloud. On August 7th @ 2:00pm PT (San Francisco) // 5:00 pm ET (New York), I'll be hosting a live Webinar & AMA to ...
We've just launched a Next Gen Kanban board and, given our ticket volumes, would love to limit the amount of issues that can display in any given column for our board. The limit could be time or just...
I want to create 2 customized combobox fields in which the second field depends on the first field to populate its value. For example if i choose value "Program 1" from field A, then field B will b...
Hi, I would like to create a Dashboard, Let's say a Pie chart, from Kanban board column names. Issues on Kanban board has column name such as Estimation, Finance approval etc.. and re...
i got some user working in existing internal directory, i want to integrate with AD directory and map the users, how can i do it ?
I have 200 users in 1 user directory and need to move a few (13) to a new AD user directory. Is there a way to do via SQL since application does not allow individual moves? Attempted to fol...
When we escalate a Service Desk ticket to our dev team, we clone the ticket, and mark it as escalated. The clone ticket is then used by the dev team. I have a view in Service Desk which shows me al...
1. I have accidentally closed a JIRA issue 2. While closing I have set the status to "Cannot reproduce" 3. I had to reopen the issue (by blocking the closed issue and set it to in progress) ...
Fairly new to both Teams and Jira Cloud. I am looking for apps/connectors between Teams and Jira Cloud. Confused by the plethora of options. Let me explain what I am trying to accomplish. We have a...
How do I see the tickets I have been added as a participant on? There does not appear to be a way for me to view these like the ones I am assigned to for example.
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