Community resources
Community resources
Community resources
- Community
- Tag: reopen
Tag: "reopen"
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Introduction Tracking Reopen Counts is essential for teams looking to identify Jira workflow inefficiencies. If a work item keeps moving back and forth between the same statuses, it's usually a s...
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Hello Jira Community, I'm new to the forum and have limited experience with Jira. Over the past few weeks, I've been learning through resources like Google and Chat-GPT, but I need s...
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Jira is not displayed in browsers (Safari, Chrome) on iPhone. I tried using mobile Internet and different Wi-Fi, none of these methods helped. Everything works on desktop devices. I have attache...
- Confluence
- Question
- confluence
- displayed
- jira
- not
- reopen
- +1 more tag...
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Hello everyone! We are planning to migrate our self-hosted confluence wiki to cloud. Who long is it possible to migrate? Is there any date? I think we will need some time to start. Maybe ...
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I am having many problems with issues being reopened. I need to be able to set this to inactive. I've looked at many documents about this but they only seem to tell me that is can be d...
- Jira
- Question
- cloud
- jira-software
- jira-software-cloud
- reopen
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Hello, we had a trainee in our company for a half year. After his internship ended, we revoked his account so he got the title --> former user. Now he will start working with us again and my que...
1,282 views 2 1 Deleted user June 21, 2021 -
Hello, we have a working automation rule that keeps tickets resolved when customer comments with "thank" However, sometimes they then continue on with other information. Is there a ...
- Jira
- Question
- automation
- jira
- jira-server
- reopen
- rule
- +1 more tag...
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Hi, Is there any way to copy or replace SLA value to another SLA value in workflow transition? Regards GG
- Jira
- Question
- jira-software
- jira-software-server
- reopen
- server
- sla
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Hi, Is there a way to prevent the target of SLA from being reset after the request is reopened? It is not possible to turn the resolved state into a pause in SLA in this scenario. &n...
- Jira
- Question
- jira-software
- jira-software-server
- reopen
- server
- sla
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It was an accident, I didn't mean to exclude the card, I had so many informations inside there, so I'm wondering if I can reactivate him.
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Hi, I'm testing the product together with my team in the trial / free version. I tried to deactivate a user, and now I can no longer reactivate it. I also followed the guide at: https://confluence...
- Jira
- Question
- cloud
- jira-software
- reopen
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I am looking for a way to filter for the following 3 issue conditions to help find lingering issues: Length of time issue took from In Progress to Resolved (days or sprints, etc.) # of issues In P...
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1. I have accidentally closed a JIRA issue 2. While closing I have set the status to "Cannot reproduce" 3. I had to reopen the issue (by blocking the closed issue and set it to in p...
- Jira
- Question
- jira
- reopen
- resolution
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Hi, I am trying to create a reopen capability to my requests. So I tried to add a transition from closed status to open but the system is not allowing me to do so, with an information *"You c...
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...ssues in project B. By blocked I mean: status set to Blocked and added issue link of type 'blocked'. What I want to achieve is to automatically reopen blocked tickets in project A once all their b...
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We would like to be able to Reopen a Closed issue in our Service Desk project. We have tried to add this transition to our workflow without any success. Can someone tell me specifically w...
- Jira
- Question
- jira
- jira-service-desk
- jira-software
- reopen
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Hi, I would like to know, how to set the tickets that are closed to reopen when a user send a message through email. Explanation: I´ve woked on a ticket and eventually closed i...
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Hi I have a sprint without issues which is closed. Now i can't delete this sprint, becuase it doesen't have any issues. Is it possible to delete this sprint? Kind regards Aleks
- Jira
- Question
- jira-software
- reopen
- sprint
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Hello, We run a service desk where SLA is assigned based on the severity of the tickets. Sometimes we need to reopen completed tickets. When a ticket is completed, the SLA's are ticked off as b...
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Hello! Pls help me. in permission scheme: Close Issues and Resolve Issues have Reporter. but the author of the task does not even have a button to close and open the issue. if I give t...
- Jira
- Question
- jira
- permission
- reopen
- resolve
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there is only a incoming transition on this status
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I can't find where to configure the way to allow local confluence users to reopen a closed task only by making a new comment about it. Tnkxs.
- Confluence
- Question
- confluence
- reopen
- task
- user
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Is there a way to reopen a closed sprint and edit the start date of it in JIRA v6.4 ?
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Can a resolved Issue be manually re-opened by a user?
- Jira
- Question
- issue
- reopen
- resolution
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I have a workflow which has two 'death-events' (Statuses 'Closed' and 'Cancelled'). When an Issue is moved into these Statuses, the Resolution is automatically set to the same name as the Statu...
- Jira
- Question
- issue
- reopen
- resolution
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