Email address field not getting in reponse

uttam kachhad July 22, 2019

We are using JIRA rest API v2  and hit to get bulk user endpoint
(ex. {domain}/rest/api/2/users/search).

In our product we have implement business login on "Email Address" field but now we are not able to get "Email Address" field in any Rest API endpoint.

We also hit project wise issue to get work log for users and that endpoint also not response "Email Address" field.
(ex. {domain}/rest/api/2/issue/{issueId}/worklog)

Please suggest us to resolve this issue. 

1 answer

1 vote
Aleksandr Zuevich
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July 23, 2019

Hi,

New profile visibility control settings are launched which allow users to hide or unhide parts of their Atlassian Account profile (https://id.atlassian.com/manage-profile/profile-and-visibility). The default value for email address visibility is "Only you and admins". So emails are not visible for users who have not changed default visibility settings.

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