I have a 50+ service projects, each service has different services, so i created all schemes for each project there is any lagging could araise on this stuff please let me know ?
My jira service project is now suspended and even I can not see the product list in the system." It respond with "Your Atlassian Cloud products are suspended"
I have created an automation rule in Jira Service Management to send an email notification whenever someone raises an issue. While I am receiving the notification emails, they are showing "Jira Autom...
I'm really new in this concept. I have to design a form and the request is: One Field, where someone put domains comma separated or not and in the end, we know how much domains we have. I got a sol...
Hi all, I see a new button that allows for "record a video" on JSM, which seems to use loom which Atlassian bought at some point. It was kind of a surprise to see, does anyone know where it comes f...
Hi there, I will simplify this for the same of the example. I have two different object types Supported Monitors Monitors Supported Monitors has the name and a restock level. Name: Mon01 ...
Necesito que cuando un usuario cree un objeto en insight no le aparezca un campo ya que se llena automaticamente. Cómo se puede ocultar?
First off, I am completely new to groovy script. I do have some coding experience (in college) So I am not as well versed in this as I'd like to be. We working on tracking our laptop assignmen...
I want to be able to filter the change calendar based on location where the change is occurring( the locations are included within the details of the change tickets)
Gostaria que após o cliente realizar uma solicitação, aparecesse além das informações padrões, que são: "Status", "Notificação ativadas", "Tipos de Solicitação" e "Compartilhada com", aparecesse mais...
I have configured mark a field on the field configuration as required. The result is that the field is not longer on the right side. Instead, the field is below the description field which makes it ...
When you add a request form to your portal you can have your project as open or restricted to invited parties. Is there a was to have a form on your portal password protected so that I could give out...
We have used Jira at the Kelley Business School for several years. We now struggle to find a way to download or print a report showing our performance analytics for the last 2-3years. &nbs...
Adding screenshots of rule, audit log and Cloned ticket. Both tickets are of same type. Although I am curious to know if that would impact this automation Any input would be appreciated
For context, I am my companies Application Administrator / Atlassian Admin. We have recently migrated to Cloud. We have 5 customer support portals (JSM projects) that are all configured for my compan...
For at least two of our JSM projects the Assist Chat integration in Slack is not relaying issues created in Jira back to the Agent Channels. We have noticed some other wonkiness since the depr...
How can I show a message to my clients in an email or in the request portal, indicating the volume (high, low, normal) of requests that we have to attend to? as if it were a traffic light which gi...
I'm a project admin in Jira and noticed recently that the Subtask option no longer shows in the Group By dropdown for our boards. This is a Company Managed project and currently the swimlane method i...
Migrating from Datacenter to Cloud. Need to restrict access to Request Types based on Jira groups. Currently we use the Request Type visibility function in Extension for Jira Service Managemen...
I want to retrieve a value from the assets schema, lets say, i have schema tree named "Vendors" and vendors have certain list of attributes, so lets say, vendor name, contact 1, 2 etc., so here I wan...
In our project customers can create requests using Project email. I need to set an automation saying that: If request was create by Email ( using this email) then add a specific IT Cat...
Hello, I'm facing difficulties establishing a connection between Atlassian Admin Groups and Jira (JSM) Teams. My organization is already defined in Active Directory security groups, and we use Azur...
Hi everyone, Hoping to get some configuration examples/ideas or just some general thoughts to take back and think through. I have inherited a Jira site and it's clear that this site was configure...
Por algum motivo, o jira não permite mais que eu e outros usuários façam download da base de chamados do jira. Até é permitido o download via csv. Porém, o csv não é ideal uma vez que utilizamos o ...
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