I have a rule that looks for a specific request type then it runs an action. I can select the request type in the drop down of the issue fields condition.
When the automation runs, the request type is blank and fails the condition. I tried the same with a condition to identify a form and it fails as well.
I have added some action logs and they show the smart values as being blank.
Hi @Kevin Baidas please follow the advice of Trudy.
I suggest you sort out the smart values output. Nowadays Atlassian have smart value helper that you can use to get the syntaxis right, sometimes one misplaced word can be a deal breaker.
I have used the smart values output.
I ended up using the Issue Type option for the conditional statement instead of the Request Type.
And it was successful.
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Hello @Kevin Baidas
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