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jira y jira service management - api

Roxana Leituz
Roxana Leituz
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December 31, 2024

hola, necesitaria saber cual de los servicios necesito adquirir para poder usar las apis para generar incidentes desde mi aplicacion, si con Jira alcanza o necesito jira service management

muchas gracias

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Benjamin
Benjamin
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January 1, 2025

Hola

¡Bienvenido!
Puede acceder a las API a través de Jira para la creación de tickets. Sin embargo, si desea generar incidentes a través de los productos Jira Service Management, necesita la aplicación JSM.

Aquí está la biblioteca API de Jira:
https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#about

Aquí está la API para crear problemas. Consulte primero aquí para intentar usar la API de Jira primero. Si funciona para su situación, entonces no es necesario obtener JSM

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-group-issues

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