Table Grid - disable "Grid has been changed" Notification

Marco Hasenfratz
Contributor
January 26, 2025

Is there a way to disable the "Grid has been changed" - Jira Ticket Updated Mail Message? 

Basically - we do not need this message - it anoying for the participants, as there is a huge Checklist in every ticket.

Background: We having a script, checking every night which checks the Checklist of every ticket for unckecked fields, since the update to 10.3.2, it seems this check triggers a "Grid has been changed, even there is no change in the Grid... 

..this makes it even worser... 

Thank you guys.

1 answer

0 votes
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 27, 2025

@Marco Hasenfratz -

It is my opinion, your ask is associated with a third party add-on and it is not control or managed via out of the box of Atlassian JSM/Jira applications.  I would recommend you to contact the add-on vendor for technical support.

Based on your ask, I cannot determine which add-on is this associated to it.

Best, Joseph Chung Yin

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DEPLOYMENT TYPE
SERVER
VERSION
10.3.2
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