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Jira Align and Jira Integration Best Practices and FAQ Table of Contents

Last updated: 2022/02/14

Use this as a resource to find connections to the vast array of Community Articles related to Jira Align and Jira integration. Know of or write an article that isn't linked? Throw it in the page comments to get it added.


General Info

Establishing Connectivity


Prior to Configuration

Best Practices

Jira Align Preparation

Jira Health Check


Jira Connector Configuration

Basic Info

Custom Fields

Custom Issue Types

State Mapping

Team Mapping

Issue Syncing

Additional Configurations


Post Configuration




Board/Spring Mapping Issues

State/Process Step/Status Sync Issues

Issue Sync Issues


Older and/or Duplicate Articles


Potential Future Articles

  • Fix Version and Release Vehicle Sync FAQs
  • Connector quick start guide
  • Why are Stories syncing but Features (Jira Epics) are not?
  • How do Jira Boards become Jira Align Agile teams?
  • Sprint Alignment Tips and Tricks
  • Integrated Project Permissions


I love these types of posts.... should actually be a standard feature of Kronos in my opinion!

Like Tim Keyes likes this
Rae Gibbs Atlassian Team Feb 11, 2020

Absolutely love this!

Like Martin Cleaver likes this
Kent Baxley Atlassian Team Jun 04, 2020

Done @Rae Gibbs Thanks for the suggestion!

Like # people like this

I can't believe this type of info is not listed anywhere under the default Atlassian areas. HUGE THANK YOU @Kent Baxley for putting this together and making it publicly available. Stumbling upon this page just made my day (maybe even my year)! Lol

Like # people like this
Rae Gibbs Atlassian Team Jan 13, 2022

@Tina Behers Thanks! It should work now.


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