I need an automation that creates an issue every month, however every 3 months the issue being created needs to have some additional quarterly information on it. I can create an automation that runs...
Hi All, I have created the following automation to auto-assign the tickets, and the JQL queries are validating, but the rule automation log shows- no action performed- The issue did not matc...
Hi, So I´m currently trying to fetch all of my epics from the project but am encountering the problem that the comments field is an empty array even tho it isn´t empty and that there are comments on...
Hi, I have a Form that I use to attach to an issue on JSM. This form has a Custom Field, which is a list of checkable Items (e.g. Custom Field of Softwares, with each software a single checkbox item)...
I have a form create an issue that follows a set workflow through 6 standard workflow progress points (call this workflow A). As that issue goes through those workflow(A) points new subtasks are assi...
I have a subtasks that requires a user to fill in a data field with a value. What is the best methodology to have that data push up from the subtask to fill in that field at the task level? During t...
Hello, I configured the rule that calculates the total of "Time tracking" on the epic level each time the user enters the value into the "Time tracking" field on its task. The issue is that t...
Hello, I need to create an automation rule to reflect the correct total of the "Time tracking" field on Epic as a sum of the "Time tracking" values of its tasks. I made the following configur...
We have an automation that posts a message to Slack when a Sprint starts. It works exactly as we want, however we have one small missing feature for which we're 1) unsure if it's possible at all and ...
Hey Guys, Just popping this question here perhaps you had it before and have a clue why it would happen. Basically I created this automation here: Trigger scheduled daily monday trough friday t...
I have a variable (mylist) with list such as 50810, 50811 which is populated from a web request. I was able to convert it into an array like ["50810", "50811"] using .asJsonStringArray ...
Hi All, My usecase is this ticket - https://community.atlassian.com/t5/Jira-Software-questions/Smart-values-for-copying-multiple-labels/qaq-p/1882892 I have a variable {{varLabels...
I am attempting to build an automation that will duplicate insights documents that are attached to an idea in Product Discovery over to the associated epic that was created via the "create a delivery...
Hi, I am looking to extract information from a specific section within a Confluence page. I am having trouble with which Smart Values to utilize. For example, I have an automation that triggers, an...
Hello, I have an issue hierarchy where we have Initiatives (Parent) and Epics (Child). We have a custom field in both issue types that is Custom Field type "User Picker (multiple users...
Hello community, has anyone applied the management of supplier and / or customer service contracts with Jira? If so, how did you do it, did you use Assets or maybe Jira Software to integrate it wit...
Hi Atlassian Jira Community Developers, I am working on a ServiceNow Jira integration and I am currently getting an error on the Reporter field. I am passing a valid display name from the ServiceNow...
Hi all, I want to use Automation for Jira to add a new row to an Excel file (on either Sharepoint or Onedrive). Has anybody done this before? And if so could you tell me how you did this? ...
While raising a ticket via form , i want users to link another ticket from the from interface. is there a way to do it?
Hello ... looking to see if its possible. Have user select a choice from a list presented when creating a story e.g. Select A Select B Select C Depending on the selection ... the corresponding...
Hello Community, I have an Issue where I need to fetch the CC- and TO- Participants on a new E-Mail-Ticket. They are supposed to get copied into a new custom Field "CCParticipants". Through...
trying to create manual trigger with dropdown field. I'm assuming that the user will need to select 1 of 3 choices. My goal is to have the select trigger another rule. Why am I getting the err...
We have set up a new project/workflow, at each status, I have automated subtasks to be created. The number of subtasks varies depending on the Status, anywhere from 1 to 12 of them. There is a field ...
I have a use case if the assignee is updated. It will update a custom field to a specific value. However, the automation that I have created does not fail or update the value. ...
Hi, I want to add a Confluence Page link to my Jira ticket automatically based on a custom field value, for example we have a field called Type and it has a value "Activity", when ever the user sele...
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