Add all of Custom field (Numerical Fields) within linked issue

[Mihir Vibhu]

Hi, 

I am trying to calculate sum of customfield for all of linked issue into 1 field which will show common value for all of linked issue by Duplicates or Is duplicated by. 

For eg: 

Ticket 1 is linked to ticket 2 and 3 with IS Duplicated by. Has a field1 in all of linked issue with ARR, and we wish to show  sum of Field1 from all of linked ticket1/2/3 into Field 2 for all of linked issues. 

I used: 

Brachned> For Linked issue> Then LookUp Issue > then edit field: Field1

{{lookupIssues.customfield_12864.sum}}. But it's not giving me the sum exactly.

[Bill Sheboy]

Hi @Mihir Vibhu 

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

If you are trying to update a single issue's field with that sum, you likely do not need a branch in the rule.  Instead only the lookup issues action is needed.

Seeing your complete rule and knowing the types of the fields (e.g., number, text, etc.) will help to confirm this.

Kind regards,
Bill