Atlassian Automation

Good Day I am a total beginner with JSM and JSM Assets, so excuse me if some questions are for dummies :) I have actually created our jsm asset schemas for Hardware, Business Partners, Employees. I...

• Question
• automation

Hi all,   I have an Automation and I am trying to check on related issues that also meet another criteria (that they are not closed) but I am having trouble with the Matching JQL field. Does ...

• Question
• automation

I have a cascading cf (Domain/Sub-Domain). I figured out how to report on slack via Jira automation the Domain      Issue reported for Domain = {{customfield_12330.value}} Any idea ...

• Question
• automation
• cloud
• jira
• jira-cloud

Struggling with the json to update a field.   Trying to copy the value from a Label type field (text) to a asset field.  Trying to use automation so we don't have to manually update all t...

• Question
• automation
• cloud
• jira
• jira-cloud

Hi, This is a special/non-standard case. When we release a version, this pop-up appears and we normally choose to push undone issues up to the next version:   I want to create an automat...

• Question
• automation
• fixversion
• release
• version

Scenario: Our program has service contracts that don't necessarily follow our fiscal year (July 1 - June 30). The service contracts can be anything ranging from Jan 1 - Dec 31, 9/15 - 9/14 etc. They...

• Question
• automation
• cloud
• jira-work-management
• jira-work-management-cloud

I'm really struggling trying to do something, what I thought was going to be rather easy.. The triggerissue has a parent, this parent has linked issues, with different lintypes, and I (simply) need ...

• Question
• automation

  1.) Is there a smart value available to allow at mentioning project lead via comment for a given issue? For this automation I have setup, I am able to successfully email the project lead...

• Question
• automation

Hi!   I could use some help with finding all sprints that work for an epics children   I use this lookup "Epic Link" = {{triggerIssue.key}} AND Sprint is not empty {then i create a v...

• Question
• automation
• cloud
• jira
• jira-cloud

Depending on a selected "Division" custom field, with options: Group X, Group Y. I want a specific person added as a Preset Approver. I managed to find the customfield_10700 id that stores the appr...

• Question
• automation
• cloud
• jira
• jira-cloud

I want to set up an automated email that will send you an email for the upcoming due dates in the beginning of the week for things that are due that week. for example I want to send out an individual...

• Question
• automation
• cloud
• jira
• jira-cloud

En el portal tenemos un campo personalizado para enlazar el nuevo ticket con el que ya está creado  Necesito que esa selección pase a ser una incidencia enlazada ya que al abrir el ticket n...

• Question
• custom-field
• issue-link

Hi, Is there a way to store the web request response somewhere and fetch it during the next time this automation runs? My use case: I have generated an OAuth access token by sending a web request. ...

• Question
• automation

Hi, I have created an automation to run when an issue's priority is updated. The action is to reach an endpoint which is protected by OAuth Authorization. How can I achieve this? Is there a way to g...

• Question
• automation

Hi all,  I'm trying to set up automation to enter a value in a custom field I've added and I'm stuck.  I'm trying to get the Percentage complete based on the StartDate, Now, and the Due...

• Question
• automation

Hello, I am trying to create an automated email that is scheduled to run weekly. I want to get all Open issues and send one email with information related to these issues. I was able to create the ...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Whenever a new fix version/release is created in Jira, I would like to add tickets tagged with this version on a Confluence page. This page should keep appending sections for every release such as th...

• Question
• automation

I need the approvers to receive an email notification whenever they are assigned in the Release Version page in Jira Software project. I tried the automation suggested in a previous post, with no lu...

• Question
• automation
• cloud
• jira
• jira-cloud

My overall effort is to find sub-tasks of issues whose fixVersion equals the fixVersion of a special "Release" issue as it transitioned into to a particular status. I am trying to use lookupissues t...

• Question
• automation

Hi Community, raising this ticket as it seems I cannot establish the correct behaviour for my request (Data-Center 9.4.18), after trying 600x variations. Case: When a ticket from Project A is being ...

• Question
• automation
• data-center
• issue-link
• jira-software

I have created a filter in Jira.  I have also configured the visibility of the filter to public, but when I am sending this link to any person, who doesn't have access to Jira, they are g...

• Question
• jira
• jira-software

Hi, I want to create an automation where the status of a parent issue (Initiative) transitions automatically based on the status of its child issues (Epics). Specifically, the Initiative status shou...

• Question
• automation
• cloud
• jira
• jira-cloud

Despite finding some answers about this on forms and articles, I'm still having an Issue creating this Automation. What I have gotten to is: 1. Issue Trigger: Issue Transitioned to In Progress 2....

• Question
• automation

Hi everyone! We're very excited about Rovo and closely following what it can do for our web development team! We have some things we'd like to clarify:    1.) Rovo is said to extend/integ...

• Question
• ai
• automation
• cloud
• figma
• jira
• +1 more tag...

I want to create an automation wherein if an email is raised stating the description, Priority, owning department, a ticket should be created in a defined EPIC,  How can I do that?

• Question
• automation