Atlassian Account

Hi I am not able to get invite emails through to a colleague of mine using the same @domain name as me. How do I get this resolved. I believe we have had an issue before where emails are blacklisted...

• Question
• account-identity

We are not receiving confirmation email, 3 users of my team are not receiving the confirmation email, once the account is created. Click on send and check spam folder but still.

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• account-identity

I am trying to update attributes of a user account y using PATCH API for User Provisioning. The API call is : curl --request PATCH \ --url 'https://api.atlassian.com/scim/directory/{directoryI...

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• account-identity
• cloud
• patch
• user-management

I had access to this account until last year i believe but suddenly Yahoo! mail decided to drop support for alias and my email id skbrnwl-dev@yahoo.com that is associated with this bitbucket account ...

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• account-identity

when I create account, verify done. After that Atlassian said that I cannot access Do I want to log in by another account? Please help

• Question
• account-identity

Hello, I am facing a rather strange problem. I have a main e-mail address (let's say: main@domain.com) which cannot get any email send from @atlassian.com. I have created an alias such as that it ...

• Question
• account-identity

Hey community,  Hi, I've tried to create an Atlassian Account with this email address (removed). But I don't get a link to verify my email. I was having trouble rec external email, but thats...

• Question
• account-identity

■ 想定する事象 ユーザーが 2段階認証 (2SV) / 多要素認証 (MFA) を登録した携帯電話およびリカバリーのいずれも紛失してしまった。   ■ 確認事項 例えば「Google 認証システム」(Google Authenticator) などの最近のアプリではQRコードにより2段階認証の登録情報を新しい端末に移行させることができるので、そういう場合は Atlas...

• Article
• account-identity

Hi, mistakenly created two accounts referring to same email id. Can I delete one of the account? will it impact other account as well?

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• account-identity

Hi We are trying to change the email address to our old myatlassian account.  The problem is that we don't receive the verification mail on the old email address, we only get the email to the ...

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• account-identity

I have an account in Atlassian. We utilize Jira and Confluence. We are replacing our current contractor with a new team and we are doing a knowledge transfer. My Admin insists on keeping our Atlassi...

• Discussion

Hej,   I have created a new account but I don't receive any verification email. Adress is working fine for other emails and they are not placed in the junk folder. I have another account that...

• Question
• account-identity

Hi, I am having 'Admin' access of bitbucket in my organisation. I am usually able to add new members for repo's.  Today I have added a new user, however users is not receiving any invitation f...

• Question
• account-identity
• invite

My company email address is no longer valid.  I am unable to change my email because this email address is not valid and the 1st verification email does not reach me - so the second email verifi...

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• email

Hi! I earned the third level in Atlassian Community and there's no information on how to earn the fourth. Can you give me some tips?  Thank you!

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• account-identity
• badge

Hi I am not sure how it happened but we seem to have two organisations with the same site and products.  Obviously only one of them has managed users and a verified domain. Is this possible an...

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• account-identity
• atl-rvw

Hello - Quick question on how to optimize my costs with Atlassiam. We are an SME with about 150 employees. Right now, we have about 90 folks that use Confluence. Another 30 or so who use JIRA. ...

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• account-identity
• billing
• price

We have a number of different departments using Atlassian products and we want to bring it all in to one account for centralise control.  I intend to claim our domain name and introduce Access e...

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• account-identity

I tried to change email but i couldn't receive verification email

• Discussion
• account-identity

Hi, We are having premium support for 3 users in our team but one person is recently resigned and replaced by other. Where can we request to change the account?   Regards, Satya

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• account-identity
• atl-ca

HI Everyone,   We have recently upgraded our Jira from 7.12 to 8.13 and one of the security vulnerability needs to be fixed. please share your knowledge to resolve the same   when we pl...

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• account-identity

I was forced to create a new account to ask for help here. My old account is registered at altrui@mail.ru. When I try to regain access to it, I do not receive emails to this address. The email admin...

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• account-identity
• atl-rvw

Hi there! I am new to atlassian. Thus I am hoping for genuine support from it's community, Problem: I created an atlassian account using a gmail account which was handled by a family link. Also I ...

• Question
• google

Is it possible to share 1 or many projects from a Jira instance (site) to another jira instance (site).   Jira instance 1: - Share 1 project with Jira instance 2. - Create task/issues of tha...

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• account-identity
• jira

I am trying to set up an atlassian account using a different email address (same domain), and I am stuck after the step where I add my username and password: I have a screen where it says I should ch...

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• account-identity