How to delete my account

[Lara Diaz A]

Hello,

I've been trying to delete my account for over a month. I've cancelled my subscriptions and everything, but I can't; I don't know what else to do. Please help me.

Thank you.

[Marc -Devoteam-]

Hi @Lara Diaz A 

Welcome to the community.

The issue you raised at Atlassian Support was closed do to lack of activity.

You will need to create a new support ticket.

Here on the community we are users like you, we can't help out in account related issues on the Atlassian side.

[Lara Diaz A]

I'm trying to create a new one, but it asks me, "What is the site URL of your app within your organization?" Where can I find that information? I can't find anything.

[Marc -Devoteam-]

Hi @Lara Diaz A 

As you site is probably already removed, use the Billing, payments and pricing option, as suggested in the message response.