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I can't use my invisible account

AdemXYZ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2026

Hi
I needed help with a problem related to invisible but I cannot contact any human agents
Please help. I guess u are a human. 

I have written to many people but... 

I m lost and stuck
I worked for a project for invisible before. And invisible gave me an email (.... @invisible.email). Some time after the project finished, I notice the mail did not work. I tried to contact some people for help but I failed. Now I m about to start a new project for invisible and they sent us documents for the screening assessment but I cannot log in
My Personal email address for invisible is.... xyz@gmail.com and the one the company gave me is.... @invisible.email.

I still have this email address on my slack account, I use slack, and I think I can log in hubstaff with my email address 


Please help me.

2 answers

1 accepted

2 votes
Answer accepted
Mikael Sandberg
Community Champion
May 12, 2026

Hi @AdemXYZ,

Welcome to Atlassian Community!

You most likely ended up here because Invisible is using Atlassian apps. This Community is made up of mainly Atlassian Customers and as such we do not have access to other customers instances. Your best option is to contact the people that sent you the documents and go from there.

0 votes
AdemXYZ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2026
Years ago... I had the account through invisible. And I m still in contact with them but I cannot use the email address, probably since last September, Now they tell me to contact atlassian. A vicious circle

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