Atlassian Account

Our team has recently split into two separate departments, and consequently we need to move entire projects from one account to another. Can this be done, and does it retain all the history logs and ...

• account
• copy
• move
• project

Hi,   at the Atlassian summit in Barcelona a month ago the rollout of the cloud infrastructure to Europe was announced. Are there are news on from when we can migrate our instance?

• account
• cloud
• europe

Description: we are adding users via a google group and syncing the group to Jira. Some users, when they attempt to log in with Google are asked to create a password while others are not. These user...

• account
• google
• login

We would like to be able to provision users in Jira/Confluence via our SSO provider (OneLogin) which is connected to our AD environment. Is there a way to automate the provision of Jira/Confluence cl...

• account
• provisioning
• saml
• sso

Our old domain is stopping to exist soon, hence I wanted to update my email address. I get the message Waiting for email change verification Please check your email ged@bosch-si.com and click the l...

• account
• bug

My company is using cloud versions of Confluence and Jira.  Is there a way to create invites for those services programmaticaly? I've been searching and so far I found only this reference ht...

• account

Please deactivate our account which is https://altumed.atlassian.net

• account
• atlassian-support
• cloud

I'm the main admin, I keep trying to change my username from "admin" so that my teammates can properly recognize me.  But every time I'm prompted to "update these details through your Atlassian ...

• account
• profile
• user

After resetting the password, the login screen tells that  The following error(s) occurred: Sorry, your username and/or password are incorrect. Please try again.     But I am ente...

• account
• login

When my users are trying to login to our Jira they did not see Google login.  Have you any recomendations? Thank you, Sergey Kosachev

• account
• google-apps

I've noticed recently that the fullname on the admin account has changed to admin. How can i change this back to my name?

• account
• administration
• name

I had an Atlassian account (username+password), with my personal e-mail. I don't know exactly how, the account got associated to a G Suite login (with a work account). How can I revert it ...

• account
• authentication
• g-suite
• openid

It is so slowly when I sent a email to reset password

• account

We're currently in the process of setting up JIRA and Confluence in our organisation, and we're interested in connecting them to G Suite so we can use our company Google usernames as a single sign-on...

• g-suite

Fullname has changed for some of users of our cloud and no one edited his fullname ever, what happened..? 

• account
• user

We had implemented TechTalk JIRA SDK to create issues from our custom system into JIRA automatically and it stopped working when the rollout of the new Atlassian Cloud account was done on May 15...

• api
• atlassian-sdk
• jira
• jira-cloud
• login
• +1 more tag...

I am able to get to the login page and reset my password but once I log in I get a broken page that says: "[company].atlassian.net is currently unable to handle this request.  HTTP ERROR 500" ...

• account
• cloud

Hello, The document  Changing the Cloud Instance URL Address or Migrating to a New Cloud Instance Discusses the process of backing up and restoring to a new instance of Jira/Confluence. ...

• account
• backup
• confluence
• jira
• restore

hi @all, if someone here on a post responds, I get no eMail. An email is stored in the profile. Furthermore, I have nothing switched off in my contributions. Who can help?

• email
• feedback
• notification

Any info on Jira/Confluence Cloud vulnerabilities to this recent cyber attack?  I have contact support, but have not heard back.  

• account
• confluence
• jira
• security

Is there any way to prevent the conversion to Atlassian Accounts?   Our organization is still in the process of getting used to using JIRA - it has by no means been accepted yet, and I really d...

• account
• atlassian-account

We're using G Suite group based syncing, and what I'd like to be able to do is to define multiple groups in Google each of which specifies access to a different Atlassian application, so that the app...

• account
• permission
• user-management

When I receive the password reset link in email, I click on it to open the URL and enter my new password, but no matter what I receive the error:   Your password reset request has expired. Res...

• account
• password
• reset

This new Atlassian authentication system is quickly becoming a nightmare.  My users aren't receiveing the change password emails and I, as an administrative user on Confluence and Jira, am unabl...

• account
• atlassian-account
• authentication
• cloud

Hello, I have two separate JIRA accounts for two separte companies and now it seems I can access them only one at a time due to the new id system. When I log in with pupeno@company2.com I lose acce...

• account
• merge
• user