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Reset Password Link doesn't work

Eric Dervin
Eric Dervin May 10, 2017

When I receive the password reset link in email, I click on it to open the URL and enter my new password, but no matter what I receive the error:

 

Your password reset request has expired. Resend the link?.

 

I've resent multiple times and still get the same error.

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Dan Breyen
Dan Breyen
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March 17, 2023

Do you know if other users on your team are having the same issue?  Does the same thing happen in different browsers?  If the answer to those questions is yes, I'd probably open a ticket with Atlassian to review.

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