Atlassian Account

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

We are a not for profit organisation based in Australia and I’m in the process of having Atlassian on boarded as a supplier. However I’m told our onboarding process requires supplier verification via...

• Question
• account-identity

I don't know, please help 

• Question
• account-identity

Unfortunately, I can no longer log in to my old account. The registered e-mail address is no longer available and I no longer receive the code sent to me to log in. What options do I have to log in a...

• Question
• account-identity

I am on an unmanaged personal account. I have tried to update my email address several times. I am not receiving the verification email. I have resent several times and waited more than 24 hours. I h...

• Question
• account-identity

Hi team,   I'm trying to set-up two-step verification using the Microsoft Authenticator app. After scanning the QR, I'm asked to enter the 6-digit code that is displayed, but this code is alw...

• Question
• 2-factor-authentication
• account-identity
• authentication
• two-step

I can't delete my atlassian account when trying to do so. Please delete my atlassian account any affiliations with that account (e.g. bitbucket, jira).  

• Question
• account-identity

Good morning, I have seen that other people have had the same problem as mine, and they do not get the mail, I see that support has helped them, this account by which I communicate is not an administ...

• Question
• account-identity
• atlassian-support
• cloud
• confluence
• confluence-administration
• +1 more tag...

Hello, I am seeking your advice in the following case: I have a personal bitbucket accout that I have used for many years. Yesterday, the e-mail address of my bitbucket account was inadvertently...

• Question
• account-identity
• atlassian-guard
• bitbucket
• cloud
• guard

I NEED TO VERIFY A CUSTOMER CREDENTIAL - CREDIT CHECK

• Question
• account-identity

I'm  atlassian account  create experts 

• Question
• account-identity

I have joined two groups but I couldn't see the questions,pls help me

• Question
• account-identity

Hello, Trust all is well. I missed a call from +61 2 7208 9547, when i checked the number on the web i saw an article stating this is a recruitment number from Atlassian. Can you please confirm? I ...

• Question
• recruitment

Hello, i'm trying to connect with my account c.kerval@alteva.fr, the password is good, Jira tells me i should recieve a email with a code but it never arrive. I checked in my spam also and nothing. ...

• Question
• account-identity
• atlassian-accounts
• not-applicable

Please guide  How to activate free de-activated account. Account is being logging in but all things are inactive. Might due to remain idle for multiple months  

• Question
• account-identity
• jira-cloud-administration
• not-applicable

  I dont see the new bar menu to see kudos or a way to earn badges on my account community account, can someone tell me what I am doing wrong?  

• Question
• account-identity

Hey everyone,  Here is my use case, my account is an org admin of atlassian and I created a org API token.  What I would like to do, is creating a new API token, for a specific user, via ...

• Question
• account-identity
• api
• rest-api

Hello, Im trying to add an user (like I did before) and it show like I can't because the account is deactivated     Im org admin and when I delete an user I added before without...

• Question
• account-identity

Hello, i can't login to my other account. (i created this account to create a support ticket) It says it sends a code to my email, but the email never arrives. My Bitbucket repo page is bitbuck...

• Question
• account-identity

Hi I am trying to completely erase my account but seems I cannot do it Please could you help me This is what I get You can't delete your account Your account can't be deleted because: ...

• Question
• account-identity

Lost access to MFA for our main account and don't have recovery phrase. I created this account so at least I can post something about the issue. Resetting password didn't work and don't get the optio...

• Question
• account-identity
• jira

My colleague has a Atlassian account with Google SSO. There is a user account that had a Google account conflict (personal account & Google Workspace account) in September 2024, which was fixed ...

• Question
• account-identity
• google

We have SCIM and Google SSO setup. We deleted a group that made a sync group fail resulting in deactivation of our org admin accounts. We can't login to create a ticket and require URGENT help to fix.

• Question
• account-identity
• atlassian-guard
• sso

I am trying to create a token for the MCP APIs and following documentation was provided    Manage API tokens for your Atlassian account | Atlassian Support but i am not able to connect t...

• Question
• account-identity
• atlassian-accounts
• not-applicable

I manage a corporate email provider, and one of my users reported not receiving account recovery emails from Atlassian, because the recovery email is not arriving in their inbox. I conducted several ...

• Question
• account-identity

    I am generating an api token from, https://id.atlassian.com/manage-profile/security/api-tokens. I wanted to know what types of permission this token gives, writing? reading? 

• Question
• account-identity
• atlassian-accounts
• not-applicable