Atlassian Account

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

Hello, everyone,  I need help with deleting an Atlassian organization I am the Organization admin. My organization is on the original billing experience. All apps included in my active...

• Question
• account-identity

Quiero que anulen mi cuenta, por favor.

• Question
• account-identity
• customer-service-management

Hi all,     I am unable to log in to my Atlassian job portal. Specifically, I cannot reset the main Atlassian account's password. Can someone kindly help urgently? The password reset email...

• Question
• account-identity

I'm trying to create a workspace in Bitbucket, no matter what I do, it always show there was an error, I've tried chnaging the names, pretty much everything, and nothing works, all of a sudden I get ...

• Question
• account-identity

We have an Atlassian account (@Yash) used for Bitbucket and other Atlassian services. Two-Factor Authentication (2FA) was enabled on this account. However, we are currently unable to log in because:...

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• account-identity

I created an atlassian account for Trello. Then before Loom was bought by Atlassian I had a subscription with them. Now I have two Atlassian accounts. One with Trello which is Domain verified, and th...

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• account-identity

I am unable to see an update option when my Loom account links to Atlassian.

• Question
• account-identity
• atlassian-accounts
• not%20applicable

Hi everyone, I am the Administrator for our Atlassian Cloud site (Jira/Confluence), and I am currently locked out of the admin console. The Problem: Our company's email domain has expired and is n...

• Question
• account-identity
• account-recovery
• admin-hub
• atlassian-account
• bitbucket-cloud
• +6 more tags...

I am unable to select a date in the dropdown date selector on the api token with scopes generation page. This means im not able to actually generate a valid token.  It also does not save the ...

• Question
• account-identity
• api

I accidentally created a new account with my new email address, where I needed to just add that in my old Atlassian account.   Now when I try to delete it, it is asking me 14 days to wait...

• Question
• account-identity
• email

I came to know that I can create a primary account and link the org account. I did so, it's just that the primary account is a fresh new account with my Gmail ,ID and the org account is the one I was...

• Question
• account-identity
• kudos

Hello  Atlassian Representative,  I urgently need help recovering my Atlassian account which starts with . I logged in to prevent account loosing but then I missed an email stating ...

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• account-identity

Hello, In 2026 our company Athera Technologies are focusing to join Atlassian partners program. So as i knew process is , that we create application for Atlassian Partners and they review, but in...

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• atlassian
• partner

Unable to Merge accounts to my verified domain account. I cannot get atlassian support for this. Is becoming very frustrating.

• Question
• account-identity

We need guidance on how to fully prevent users from requesting or automatically receiving access to Jira and Confluence. Our goal is to ensure that all access is manually controlled by IT, with no se...

• Question
• account-identity
• confluence

Hello,   Is my data gone?   There was an account created in 2020 that I actively used until 2022. Trying to return to Trello now, the system says there is no data at all.   This...

• Question
• account-identiteit

While installing and configuring the Guard Detect Add-On, we noticed a few errors releated to SSL certificates being self signed.  A curl command to test would be useful. 

• Question
• account-identity
• not%20applicable
• security-and-access-policies

I used to know my old password and attempted to log in, but because of a data breach problem it forces me to change my password. I don't have access to that account anymore, though. Is there any way...

• Question
• account-identity

I've seen many versions of this question posted and in one of them the reply said to post a new question if you're having the same problem so here I am. I am on an unmanaged personal account. I have...

• Question
• account-identity

We no longer have access to the credentials that were associated to our Atlassian Organization's admin. We also no longer have access to the email to reset said credentials (thanks restructuring!) ...

• Question
• account-identity

Hello, I have two Atlassian accounts: one associated with a corporate email address (which will be deactivated soon) and another associated with my personal Gmail address. Both accounts are already...

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• account-identity

Hi Everyone, Previously we configured SSO with Microsoft Entra ID, which was working fine. Now we have migrated all users to different Microsoft tenant with same domain which is verified in Atlassia...

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• account-identity
• atlassian-account
• atlassian-cloud
• cloud
• entra-id
• +3 more tags...

Hello,  I am actually receiving the invoices from atlassian, but we have created a new email for invoicing, and I am not being able to find where to make the change so that all invoices are sen...

• Question
• account-identity
• not%20applicable
• subscriptions-and-billing

Hello Atlassian Support Team, Hello, We recently used the Jira Software Standard plan trial, but the trial period has now expired. Our team currently has 7 users, and based on our usage, the Free ...

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• account-identity

I am unable to link another calendar to my outlook and it shows as some error

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• account-identity