Atlassian Account

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

je n'arrive pas à me connecter sur trello et je ne sais pas comment je peux recupérer mes projets

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• account-identity

Hi,   I am not able to understand the difference between Atlassian Pricing (https://www.atlassian.com/software/access/pricing) and single product (Jira, Confluence) pricing. I do not unde...

• Discussion
• account-identity

I receive the following error message: You don’t have permission to access this content It looks like your account has been deactivated. We've sent you an email with details of who to contact t...

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• account-identity

• Question
• account-identity

When I was getting started I used Jira Software but have now moved all of my projects to Jira Work Management. I'm not using Jira software anymore and it's confusing to have to think about which Jira...

• Question
• account-identity

I am trying to setup an Atlassian/Trello account for a new employee. I have created their account however the verification email isn't ever arriving at our email server. As the administrator, I have...

• Question
• account-identity

Hi. I can't change my Account email. No verify messages are coming to my new email.

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• account-identity

It's very confusing for me as an administrator to see so many normal interface elements for Atlassian products and services that we're not currently subscribed to. If it's confusing for me, imagine h...

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• account
• account-identity
• automation
• project
• template

If you would like to receive an alert in your email account associated with the Atlassian account from a specific subject, please follow the instructions below; as an example, I would like to receive...

• Article
• account-identity
• alert
• notification

I am trying fetch audit logs for my organisation, getting error -  Payment Required. Request - curl -- location 'https://api.atlassian.com/admin/v1/orgs/<org_id>/events' ...

• Discussion
• account-identity
• api
• event
• rest-api

I was trying to verify my account.

• Question
• account-identity

My colleague cannot get the recovery link for her Atlassian account, Admins added her to the instance it shows her last active in June but she cannot receive the recovery link in her outlook.  ...

• Question
• account-identity

I was laid-off at my previous employer and want to move my account off of that email and update it to my new company. Can this be done or do I just need to start over?

• Question
• account-identity

I have forgot the password but try for forgot password , i was supposed to receive the details to my ID but i haven't receive any mail from you,. Can you into my issue. email id : namunibu08@gmail.c...

• Discussion
• account-identity

Dears, Wwe have a support team service for an external customer. We provide the service with a Jira Cloud Solution. Our client wants to be the owner of the Jira Instance.  Not only pay for it ...

• Question
• account-identity

Hi Team,   We have tried updating a user's username from admin.atlassian.com but the changes are reverting back to earlier after 2 days Username: Rama Krishna Anumola Can you please check th...

• Question
• account-identity

Hi,To All, Look like a have a similar question, my account has been deactivated, how to get it back?   You don’t have permission to access this content

• Question
• account-identity

Me, and my other colleagues are not able no login anymore after configuring our sso. After some research it seams the configuration was done wrong in jira, as I get the error: Invalid issuer for SAML...

• Question
• account-identity

Hello! Getting some kind of SPAM from different projects. Is there a way to stop it or remove yourself from the project? Is it possible to report such projects to Atlassian admins? Thank you!

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• account-identity

I am a computer science professor and I love Jira for my projects. I have 65 students spread over 18 scrum teams. Each team working on a different project. What is the optimal and most cost effective...

• Question
• account-identity

Hello everyone. The case is as follows, we are in the process of merging two companies, both use jira (server). Company A has 500 software licenses and 500 service desk licenses, Company B has 200...

• Question

Dear Community, if I change the e-mail address of an already claimed, managed account, does this affect the user's login? Is the user then forced to use the new e-mail address for his login or are b...

• Question
• account-identity

My Jira Profile, is set to UK English (Actually there isnt such a thing its actually just English!) but Jira keeps complaining about my spelling when i use words like synchronise as it wants to spell...

• Question
• account-identity
• atlassian-marketplace
• cloud

We have Okta provisioning configured for Atlassian. Users are getting provisioned no issue, however the new users are not getting their email invite from the API provisioning. I am able to go back in...

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• account-identity

• Question
• account-identity