Atlassian Account

I have a free Bitbucket account under email1@example.com. Somehow, I also ended accidentally creating an Atlassian account under email2@example.com (I think because I had a Trello account on that add...

• account-identity

I was just added to this account yesterday. How can I get in as I don't yet have a password set? Thank you.  

• account-identity

Can I change the name on my main email so my employee who handles our orders can use that one and I will use my email?  Can we just use "Sales" rather than a person's name" Thank you!!!

• account-identity

What's the proper way of offboarding a user that's no longer a part of your org that will completely remove it from the Atlassian account and line of products? As of right now, my admin will delete t...

• account-identity

Hi, what we need basically is the TAX ID number from your company, because we need to reflect that number in our internal account system. Thanks!

• account-identity
• atl-ca

I opened a new case via the online form (https://help.statuspage.io/help/contact-us-30). How do I check that status of the ticket number the system gave me?

• atlassian-support

I have tried several times to change the email address for my Atlassian account (my.atlassian.com). The current email address is a Gmail account and receives the notification message that an email ad...

• account-identity

"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...

• account-identity

  I'd like to change the Primary Administrator for our Organization to our administrator alias. Is there a way to do this?   Thanks much, -Lori  

• account-identity

I simply see an option to upload a picture but no avatars. Help!

• account-identity

I ordered a and paid for a subscription to this app several weeks ago. I never received a license that I could use to  unlock the trial version. I have email Atlassian and at least one apparentl...

• account-identity
• event-log

This week is the first time I work with Atlassian products.  For a client I'm using Confluence and for a private project I'm using Trello.  For each product I'm logging in with another mail...

• account-identity

I just set up my first Jira account.  The auto file used my other email sbatik@pleiadesservices.com It should have used sandi@lonestartwp.com as the project owner (PM) How do I fix this? OR id ...

• account-identity
• feedback-forum

As a developer, I want to use the API and trigger the G Suite - "Sync now" button. What API can I use and what role should I be - so I can access these details? Is it necessary a role higher than "si...

• account-identity

ON the Atlassian account page all of the "Who can see this fields"  are set to anyone and all of them are grayed out.  You can click on them to change them.  So how do you change them?...

• account-identity
• atlassian-account
• profile
• visibility

I receive notifications by email even for actions that haven't to be with me or my activity only because i have liked a discussion or commented on something??

• account-identity
• community

I'm sure a ton of people much have run into this before me… Description: Can't paste a screenshot from clipboard into Atlassian Community forum with an error message: Field cannot be larger than 1....

Whenever I attempt to navigate into any atlassian community page, it does not do anything for several seconds before trying to navigate into login page where you're asked to log in with either SSO op...

The only way it would let me transfer my organization into another was to disconnect G-Suite and the domains. Once everything transferred, I tried re-connecting G-Suite, and now I get this error.

• account-identity
• g-suite

Hi  I am not receiving password reset  emails from JIRA  cloud. My mail id is thakur.ansh054@gmail.com   Please, help me to fix it

• account-identity

Hi! Our organization used to have 2 different atlassian clouds, which we successfully merged into 1. Now we have 2 sites that belong to 1 organization. In 1 site we have our Jira completely setup...

• account-identity

I was trying to test out a Jira Service Desk application for my company. It logged me in and and I clicked on G Suite, thinking that would let me sign in with my G Suite credentials. But instead, it ...

• account-identity

Hi, I'm trying to change my email address via https://id.atlassian.com. I filled out my new email address, and the following confirmation mail was sent to the address.   You recently ch...

• account-identity

• account-identity

アカウントを削除したいのですが、以下のエラーがでて実行できません。 This account is related to active accounts that are set to AUTO-RENEW This account is the primary billing contact for one or more products. This account is a tec...

• account-identity
• language-ja