Atlassian Account

Hello, cannot access my Atlassian account, so no access to our services.  The pwd reset link is not send to my e-mail, not even in spam folder. Being Altassian user paid and free accounts for...

• account-identity

...ould manage everything. Instead, I have ended up linked into another existing space, from ixsystems (the guys behind TrueNAS/FreeNAS if you know). Probably I was migrated because I had access to t...

• account-identity

I understand that this REST API is designed to remove a user from all sites within the organization, rather than from a specific site. If there is also a REST API available for removing a user from ...

• account-identity
• rest-api

Hi,  We have a company that closed several years ago. When it closed we canceled all services but Atlassian keeps charging $20 on my CC.  I can't log in to that account as the emai...

• account-identity

Hello, I am new to Jira and I would like to know what does the term "user" refer to in the Free Tier. Does it only apply to the team members who can access the dashboard/projects or does it also incl...

• account-identity
• free
• team
• user

We are a not for profit organisation based in Australia and I’m in the process of having Atlassian on boarded as a supplier. However I’m told our onboarding process requires supplier verification via...

• account-identity

I don't know, please help 

• account-identity

Unfortunately, I can no longer log in to my old account. The registered e-mail address is no longer available and I no longer receive the code sent to me to log in. What options do I have to log in a...

• account-identity

I am on an unmanaged personal account. I have tried to update my email address several times. I am not receiving the verification email. I have resent several times and waited more than 24 hours. I h...

• account-identity

Hi team,   I'm trying to set-up two-step verification using the Microsoft Authenticator app. After scanning the QR, I'm asked to enter the 6-digit code that is displayed, but this code is alw...

• 2-factor-authentication
• account-identity
• authentication
• two-step

I can't delete my atlassian account when trying to do so. Please delete my atlassian account any affiliations with that account (e.g. bitbucket, jira).  

• account-identity

Good morning, I have seen that other people have had the same problem as mine, and they do not get the mail, I see that support has helped them, this account by which I communicate is not an administ...

• account-identity
• atlassian-support
• cloud
• confluence
• confluence-administration
• +1 more tag...

Hello, I am seeking your advice in the following case: I have a personal bitbucket accout that I have used for many years. Yesterday, the e-mail address of my bitbucket account was inadvertently...

• account-identity
• atlassian-guard
• bitbucket
• cloud
• guard

I NEED TO VERIFY A CUSTOMER CREDENTIAL - CREDIT CHECK

• account-identity

I'm  atlassian account  create experts 

• account-identity

I have joined two groups but I couldn't see the questions,pls help me

• account-identity

Hello, Trust all is well. I missed a call from +61 2 7208 9547, when i checked the number on the web i saw an article stating this is a recruitment number from Atlassian. Can you please confirm? I ...

• recruitment

Hello, i'm trying to connect with my account c.kerval@alteva.fr, the password is good, Jira tells me i should recieve a email with a code but it never arrive. I checked in my spam also and nothing. ...

• account-identity
• atlassian-accounts
• not-applicable

Please guide  How to activate free de-activated account. Account is being logging in but all things are inactive. Might due to remain idle for multiple months  

• account-identity
• jira-cloud-administration
• not-applicable

  I dont see the new bar menu to see kudos or a way to earn badges on my account community account, can someone tell me what I am doing wrong?  

• account-identity

Hey everyone,  Here is my use case, my account is an org admin of atlassian and I created a org API token.  What I would like to do, is creating a new API token, for a specific user, via ...

• account-identity
• api
• rest-api

Hello, Im trying to add an user (like I did before) and it show like I can't because the account is deactivated     Im org admin and when I delete an user I added before without...

• account-identity

Hello, i can't login to my other account. (i created this account to create a support ticket) It says it sends a code to my email, but the email never arrives. My Bitbucket repo page is bitbuck...

• account-identity

Hi I am trying to completely erase my account but seems I cannot do it Please could you help me This is what I get You can't delete your account Your account can't be deleted because: ...

• account-identity

Lost access to MFA for our main account and don't have recovery phrase. I created this account so at least I can post something about the issue. Resetting password didn't work and don't get the optio...

• account-identity
• jira