Atlassian Account

Hi team!   I recently learnt that I might be able to retrieve my certifications I completed while working at my previous company. However, my account was linked to my work email address that w...

• account-identity
• training-and-certification

I am doing some housekeeping in our user groups to simplify user management and permissions. I understand that when creating a new user group, you can grant app admin and user access admin "Roles" t...

• account-identity
• groups
• roles
• user-management

What I did. ・I got "accountId"(equals to "userId") of user account (existing at directory of my organization and it's status is "active") by calling 「Get users in an organization」Organizations REST ...

• account-identity
• administration
• rest-api

I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list th...

• account-identity

Commment annuler ce.produit. Je ne veux.pas payer 48$ pour loom.

• account-identity
• not%20applicable
• user-management

Could someone from the support team please delete my account? I ended up here because of Loom and it has been crazy frustating to delete this account. Already canceled everything I was able to find ...

• account-identity
• account-management
• atlassian-account
• customer-service-management

A community question, not Jira, but the system required I select an App.   I recently switched jobs and logging in with my new email starts all my activity over at 0.  I'd like to have al...

• account-identity
• cloud
• jira
• jira-cloud

I have 2 or 3 atlassian accounts. I sometimes switch between them. Without leaving this page, how do I know to which of them I grant privileges? I took a gamble and clicked on approve, they are ...

• account-identity

We have an account set up and have verified our domain.  We are running into the problem of having too many TXT records in our domain.  Can we safely delete the atlassian record, or is it r...

• account-identity

  I just wanted to use bitbucket (free version) but I find it quite complicated to use it, with atlassian identity, organisations, subscriptions, etc...  So, I have decided to delete my a...

• account-identity

Hello, I would like to permanently delete my Atlassian account since I don't even know or work with this kinda stuff, i'm worried, i don't know anything about this website, but I am unable to do so ...

• account-identity

Hello Team, I am the only Admin for our company, and I lost my email access during the migration from Zoho to Microsoft email. Now, when I try to log in to Atlassian, it sends the code to the old ...

• account-identity

I cannot delete my account.  this shouldnt be that hard.  @Jessica can you delete my account as well.  I get the "You cant delete your account because... user is last billing admi...

• account-identity

Hello, I've never used Atlassian or Loom (WTH is Loom?) but just got an email asking for billing details. Naturally upon seeing this I think, and I quote, "WTF", proceeding to login for the purposes...

• account-identity
• account-management
• atlassian-account
• delete
• loom

Hi, I used to have a I think it was "Professional" account that I paid for so I could use the Advanced Roadmaps feature. I stopped paying for it because I wasn't using the roadmap feature but I no lo...

• account-identity

I am writing this out of extreme frustration as I have been trapped in a horrendous technical loop for over two hours trying to exercise my right to delete my data under GDPR. The Problem: I am try...

• account-identity

I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list th...

• account-identity

Al intentar eliminar mi cuenta varias veces en las últimas semanas, recibo el siguiente mensaje: " No puedes eliminar tu cuenta.  Tu cuenta no se puede eliminar porque: El usuario es el últi...

• account-identity

My Trello account uses Google SSO and is registered to the gmail domain (@gmail.com). I set up Google Workspace at a custom domain and renamed that Google account to use the new domain (same underlyi...

• account-identity

Hello, I've been trying to delete my account for over a month. I've cancelled my subscriptions and everything, but I can't; I don't know what else to do. Please help me. Thank you.

• account-identity

I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list th...

• account-identity

It's exhausting to try to delete the account and to end suscription from free tiers in products. The UI is nothing but confusing and not intuitive. I need help. It can't be this hard.

• account-identity

Please delete my account.

• account-identity
• cloud
• customer-service-management

Good morning, For tax purposes, we kindly request that you provide us with the tax residency certificate for the entity ATLASSIAN PTY LTD, VAT ID EU372001951, for the 2026 tax year, with whom we mai...

• account-identity

When I go to https://id.atlassian.com/manage-profile/account-preferences and click on "Delete account", I am told that I cannot delete my account because I have active subscriptions or I am an a...

• account-identity
• account-management