After I enter my username and password, I get the message to enter an 8-digit verification code that was emailed to my address, but i don't receive email ieven after Clicking "D...
Hi We currently use JIRA as our change request/issue management system and would like to talk to someone about demoing/integrating and pricing for test management, in particular, XRAY. would we be ab...
I'm trying to create an automation rule to update a custom field with the Reporter's Department, which is synced from AzureAD. However, neither one of those attributes worked {{reporter.accountId.de...
I have access to two Atlassian sites (Site A and Site B) with my Company A email address. Recently I received my Company B email address and would like to change the email used in Site B to the Comp...
My mobile devices have been hijacked, which means any accounts email, banking, games, and places like walmart, ebay, amazon but no other accounts other than those mentioned above were made by me besi...
Hi guys, I need to remove a site from my account, in site and products a have one that's need to be removed, I already cancelled the subscription for the products and they are not acti...
Hi, I have an account which is used for many things one of them is automated cleaning of the instance. In order to clean my instances I have to be logged in. I found out that when I try to log in fr...
Did something change with ACE accounts? Today when I logged into ACE it had a different avatar and it acted as if I was granting access for the first time. It seems to be associated...
On my Atlassian Account profile my managed account has no entry for Job Title / Department / Org and says These fields are "set by your admin". From what I understand I have Org Admin rights on the ...
Good afternoon, I just recived an email from a suspicious account on my University Email. This is the first time when I heard of Atlassian, so I don't know why Atlassian would just create an a...
A user was created as Jane Doe (jane.doe@company.com) and started using Jira projects and submitting tickets. Her name changed to Jane Buck and her email changed accordingly to jane.buck@company.com...
Hi I'm getting the following error when trying to access any of the menus in https://admin.atlassian.com/ "Uh oh! Something went wrong. There was a problem fetching the organization n...
I'm trying to create Atlassian account as per the instruction provided in SHIP-HATS planning tools but getting issue as mentioned below. "We are having trouble verifying reCAPTCHA for this request...
Hey, I want to set up 2FA for my Atlassian account but I need a password as verification to set it up. Since I made my account with google and log in with google I can't do that, because I have no pa...
hello, I am currently planning a migration from one cloud instance to another for both Jira & Confluence. As part of this migration I have users which have accounts utilizing their old ...
Hello, I have an Atlassian account with my job's mail. In my current assignment I use Bitbucket and Jira. After I logged out yesterday, when I try to log in to Bitbucket I get instead a sig...
Hello All, To avail Free Credit for Startups program, one of eligibility criteria is "VC-funded or associated with a partner accelerator". So any bootstrapped startup will be eligible for this prog...
I just created a new account 2 days ago, and signed out accidentally. After attempting to get back in, it's now asking for a 2FA code. Only one problem - I intentionally never secured the acc...
I saw that the data of Trello was breached (a while ago) and as a result my email address was exposed. Now I want to change my email address. The new email address is: atlasXXXXXXX@passmail.ne...
Hello , I'm trying to delete my account in Atlassian but it's not possible . I don't know how to do it , could u please delete it permanently
Issue Description: Login Failure: Unable to log in using both Email ID and Microsoft SSO. Error Message: "Account already exists" appears during login attempts. Sign-Up Attempt: Trying to create ...
Hello, I have a problem with my admin@progresus-it.cz account, I can't get my registration email. the account was working fine until we wanted to change the mail account to our new account admin@prog...
With the new billing engine is it possible to combine billing profiles? For some reason I never really understood, our Atlassian Access (Guard something something now) was billed in a separate ...
or accessing Verint. Will the email be my email which is bernice.white
Dear team, Currently my company is using paid version of JIRA and confluence and now my question is if I am using paid version of JIRA software and confluence, will I get Bitbucket version for free ...
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