Atlassian Account

"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...

• account-identity

Domain: https://jira.integraconnect.com/

• account-identity

Hi all,       We want to migrate two cloud site as this instruction mention.      https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration...

• account-identity

I've changed from an Android phone to an IOS phone.  I have 2FA enabled on my Atlassian account, and used Duo Mobile on my old Android phone to log in. I have downloaded Duo Mobile on my new ph...

• 2-factor-authentication
• account-identity
• duo

I took over a user who left our company, but when I type my information in Trello her name always came up.  I still use the email address that was assigned to her.  I changed the account to...

• account-identity

Is there a way to configure the "Switch to" menu in the top left corner of my Atlassian products?  Currently when users click "Jira Software" it takes them to a Projects search page with the fi...

I have a problem to get the verification email. This email get the invitation email but did not get the verficiation email. eunjae.lee@antpinion.com

• account-identity

Can I get help with changing my email addresses? I don´t receive the confirmation email.

• account-identity

HI! i have 2 account for. some reason  1) yaroslav.****@modera.net with related to slack bitbucket and jira 2)yaroslav.****@modera.com. I need to change email on modera.net to modera.com fo...

• account-identity

one of our engineers at ClassOne Technology wants to place an order with Atlassian.  To record the order in our ERP system, we need to set-up an Atlassian account.  Therefore, our AP team n...

• account-identity
• atl-ca

Hi there,     Our company had two Business Unit(BU) with different Altassian account.     After short, there is no separate BU but only one. So we expect to combine all these tw...

• account-identity

Hi there. I'm trying to change the email address associated with my Atlassian account, but I'm not receiving the verification email no matter how many times I click resend (and I've already checked ...

• account-identity
• atl-rvw
• cloud
• confluence
• confluence-cloud

Hi Tomorrow will be my last day in one company and i like to move my profile with Atlassian University etc things to new account. Is it possible to to this? I lost my last account with company chang...

• account-identity

Hi Atlassian team, I've tried to change the email address associated with my account multiple times but never received a verification email, even though the system says that an email has been sent. ...

• account-identity

Hello, (didn't find a correct topic for this)   We recently verified our domain and now I'm checking out the managed accounts that appeared after verifying.   Some of them have no ac...

• atlassian-administration

Hello everyone.  I am a small business owner and I wanted to use Trello for tracking the training progress of my staff.  The problem is that it is very confusing for logging in and setting ...

• account-identity
• trello

I'm attempting to change my email address, and never get a verification email. My provider says they see no incoming email from Atlassian. How can I ensure Atlassian email are not being blacklisted?

• account-identity

So an email account hadn't finished getting created when the email verification was attempted to be sent. Now any future attempts don't work. It has been several weeks and we had hoped the system wo...

• account-identity

I have just noticed the ability to add a different contact for billing in my Atlassian account but when adding the email address of our accounts department, it wants to sign them up as a user and sen...

• account-identity
• billing

As an Administrator I want to Log in as another user from User Management panel and change their full name or other details in their profile. It seems that when I click on user profile I am seeing my...

• account-identity
• atlassian-administration

I want to use my username as also the username for my Atlassian account, is that allowed?

• account-identity
• name
• trello
• username

Hi I am not able to get invite emails through to a colleague of mine using the same @domain name as me. How do I get this resolved. I believe we have had an issue before where emails are blacklisted...

• account-identity

We are not receiving confirmation email, 3 users of my team are not receiving the confirmation email, once the account is created. Click on send and check spam folder but still.

• account-identity

I am trying to update attributes of a user account y using PATCH API for User Provisioning. The API call is : curl --request PATCH \ --url 'https://api.atlassian.com/scim/directory/{directoryI...

• account-identity
• cloud
• patch
• user-management

I had access to this account until last year i believe but suddenly Yahoo! mail decided to drop support for alias and my email id skbrnwl-dev@yahoo.com that is associated with this bitbucket account ...

• account-identity

when I create account, verify done. After that Atlassian said that I cannot access Do I want to log in by another account? Please help

• account-identity