Created Jul 13, 2022, Last active today
...o it's one line in a security questionnaire that either passes cleanly or doesn't, and a piece of context your agents stop hunting for manually. This makes sure both are true, instead of you having t...
For teams that live in Jira every day, sales often happen somewhere else. Sales activities are usually tracked in a CRM (though, sometimes still in excel… :)) . Delivery work lives in Jira. Customer ...
ScriptRunner is moving to Atlassian Forge: https://www.scriptrunnerhq.com/products/moving-to-atlassian-forge If you’ve spent any time in the Atlassian ecosystem, you know ScriptRunner has long been...
At Atlassian, we’re committed to Marketplace app trust. That’s why we’re evolving our Marketplace Trust program to better meet your needs and expectations. We want to hear from you! Please take a f...
Hey there, Atlassian Partner! Whether you’re an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...
Welcome, Partners - we’re happy you’re here! We want you to have the best experience engaging with our members and Atlassian fans on the Atlassian Community. Be sure to read through our Partner Rules...
Our Community Values Our community thrives on shared values, a desire to learn, and an environment where members feel welcome to share their questions and ideas. By providing clear participation gu...
We love showcasing our partners in the Atlassian Community and beyond. Because of this, we want to help enable partners to show off their organizations and post their own Partner Feature in the Atlas...
Last week, I shared how my team started using JXL to flag work and bring live prioritization directly into Jira. With a basic “Needs attention” flag in place, it became much easier to spot potential ...
If you administer Jira Service Management, here is a question that is deceptively hard to answer: who can reach this service desk portal, and how did they get there? Access accrues quietly: customers...
A ticket's single duration rarely tells you what you need to know. A report showing 20 hours total for a field value doesn't prove whether that number is improving or worsening; all you have to go on...
We audited our own six Marketplace listings. Here is what was broken, and what fixing it actually did. Disclosure: I build Jira apps at Ballon Apps. Every example below is one of our own listings —...
Use File Field to collect required documents from customers through the Jira Service Management portal. In this example, we will create a Request a contract review request type with a req...
Velocity vs throughput is a common question for Jira teams. Both metrics describe delivery, but they answer different questions. Velocity is the amount of estimated work a team completes in a sprin...
Smart Filter Manager for Jira (FMJ) is basically the admin dashboard Jira never gave you for filters. If you've ever tried to figure out who owns what, why there are twelve almost-identical JQL searc...
Hi there, I'm Elena from Elevatic. What if you could just ask Rovo, "Give me a performance overview for this space"? That's now a real question you can ask — out loud, in plain language, right in...
A lot of Confluence pages look dated for a reason that has nothing to do with Confluence: they're one long column of headings and paragraphs. The native editor actually ships most of what you need to...
When a customer, an auditor, or your own leadership asks "prove we hit SLA last quarter," what usually happens next is a scramble: export tickets, open a spreadsheet, manually calculate response and ...
Confluence Cloud does not number headings. People have been asking since 2004; the ticket, CONFCLOUD-1732, sits at 600+ votes as of August 2026, and Atlassian's last comment on it (January 2022) said...
Inline comments work well when reviewing a single page, but they become difficult to manage as Confluence content grows. On a long or busy page, users may need to scan the entire page for highlighte...
Consultancies often already manage their delivery work in Jira. Tasks are created, assigned, estimated, and completed there. Jira also includes native time tracking, allowing teams to log time agai...
A high-priority ticket hits your queue at 3:45 PM on Friday. Your Support Specialist drops everything and sends a quick reply at 3:57 PM. Boom. Time to First Response: MET. The badge turns a sati...
If you run a service desk, sooner or later someone asks: "Did the customer actually get our reply?" In Jira Service Management Cloud that is a surprisingly hard question to answer, because JSM keeps ...
Holaa Community peeps! There’s a Jira admin question that sounds incredibly simple: “Can you tell me which projects this user has access to?” For one user and one project, that's usually manage...
We’ve just released a small but useful improvement to Planyway for Jira. You can now log time directly in the Timesheet view and see your tracked time at a glance. The Timesheet now gives you cle...
I run Bounded Signal Technologies, the Marketplace Partner that publishes Change Decision Evidence for Jira Service Management. A change request can be approved and then edited later. Jira’s activit...
Hello! We are looking for alternatives to the CCC Last Comment add on that we've lost when we migrated from Data Center to Cloud. We thought about creating a custom field that would ho...
...ssets schema without requiring form builders to write manual AQL queries. Phase 4: Let Jira Automation Drive Execution With true Assets object keys stored inside native Jira fields, standard J...
This guide covers how to connect TriNet to Atlassian Service Collection, the use cases it unlocks, and the two integration patterns you'll set up: a scheduled Assets sync and an event-based webhook i...
I am the founder of Appgenesis and the developer behind Sketch2Diagram. In 12 years of building software, I've watched the same scene repeat in almost every team I've worked with: A planning meetin...
Most enterprise projects don’t happen entirely inside one company. Your internal teams may manage their work in Jira, while freelance designers, video editors, consultants, agencies, customers, or ot...
Ever updated a diagram in Confluence... only to find out later that GitHub had already moved on without it? Yeah. We've all been there. Your Architecture Never Stops Changing 📈 Your archite...
Every Epic Has a Family Tree — Argon Lets You Search It The Problem Open any Epic in Jira and you can see its Stories. Open a Sub-task and you can see its parent. Native Jira shows you hie...
App Central is your space to connect, share, and learn about Marketplace, third-party, and custom apps. Whether you build or use them, this is where the discussion happens. Marketplace Partners: be sure to check our Atlassian Partners - Rules of Engagement and Partner Processes and Best Practices before posting.
Copied to clipboard