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Hello I am trying create a Analytics dashboard using Jira data. In query i am using custom field from Jira. Given custom field is dropdown field. When i see filtered data, tool is showing option ID for given custom field and not Text which is visible to user while accessing custom field. HOw can i transform option ID to…

I work in the social-media tools niche, particularly around TikTok, and I’m looking for a better way to organize the different stages of creating and publishing short-form content. For teams already using Jira, would you recommend creating a workflow where content ideas become Jira issues and then move through stages such…

I need to create reports in PowerPoint, or word, and/or email from our jira program boards and jira plans. What native capabilities does jira and rovo have to support that? Currently, I export jira search results to csv files and then manually crest PowerPoint summary slides or I export and upload to Microsoft copilot. 

I have created rovo agent for perform the weekly analysis and generate report of identifying top 5 problem request we received on weekly basis in which escalation required, below prompt i used:…

Hey, I’m using Jira Automation and I want to append an attachment that meets a certain condition to all subtasks of an issue. The trigger is a new attachment being added to the issue. I don’t want to replace the existing attachments on the subtasks — I just want to add the new attachment while keeping all existing…

Hello Atlassian Community, We are using Bitbucket Cloud and would like to set up a standard Pull Request (PR) review checklist for our development team. Our requirement is: * Every new PR should automatically have the standard checklist available. * Each checklist item should have an interactive checkbox. *…

It's about Jira. Since the upgrade from 10.3 to 11.3, it has not been possible to create any more projects. The error message was "Searcher not found". If I change the user directory order once, creating projects works immediately again. This behaviour has to be performed after every restart. We once had a Crowd service…

I have an automation rule that can be triggered when multiple fields on the same Jira issue are updated around the same time. Occasionally, the rule seems to run more than once and creates duplicate actions. What is the best way to prevent this? Is there a recommended trigger condition, delay or other method to make sure…

Hello Loom Support Team, I have not been using my Loom subscription and did not knowingly consent to its automatic renewal. However, I was just charged $18 for a renewed subscription that I do not intend to use. Please cancel my subscription immediately, disable any future automatic renewals, and issue a full refund of the…

Hoje fomos abrir pra trabalhar normalmente e ele simplesmente não carrega, gostaria de saber se houve algo!

I created and was testing an automation in late August/early September that uses the Jira Triage Agent to review a newly created item and determine if it has enough information to be assigned to a coding agent to be worked on. The automation worked well during this initial testing, but we didn't put it into production as…

Hi, This is about Loom (I couldn’t find a dedicated category). I accidentally created a subscription, never used it, didn’t add any payment details, and have since canceled it. The plan was then automatically upgraded from a free trial to the Starter plan. Could I still be charged for that unused subscription, or is there…

I have an automated form where different tickets are created in 2 different Jira Cloud instances based on Else/If statements. When I run this 2 stories are created in the Health project. I've reviewed the conditions and they appear to be exclusive. Can you help me figure out why 2 tickets are created for 1 entry? Here's my…

Hello. I can't send a recovery link for another account anymore, and when I still could (it is now giving me an error about sending), I wasn't receiving any emails. I also can't log in, so I'm posting through this one. I have confirmed the email is working properly, that I typed it correctly, that is the correct email (I…

Jennifer Kennedy A1124908 - is needing basic access to log into Jira.

I need a phone number to speak with someone about my Trello account. My company has repeatedly added me to the appropriate boards but I cannot access them. It shows that I may have two accounts but only have the one. This is stopping our productivity and i need help right away.

I originally posted this question, but Bitbucket displayed an error during submission. Assuming the post had not been created, I submitted it again. I later discovered that the original post had actually gone through, resulting in a duplicate. Since I’m unable to delete the duplicate post, I’m removing this entry and…

We use Jira Cloud Enterprise and I have a need to set up a Sheets Structure where Bug worktype items nest under the item under which they are linked via 'relates to'. Bugs and Stories are both at the same level (the level right below Epics). So out of the box the Bugs and Stories fall under the parent Epic. When I link the…

Hi, I'm writing to report a regression in the Atlassian MCP server affecting Jira Product Discovery (JPD) Insight creation. Until last week, I was able to create Insights on JPD ideas directly via the Atlassian MCP (connected through Claude). This week, the capability is no longer available, the relevant tool no longer…

Hi. My work items, like Requests, Epics, and tasks, are opening in the sidebar instead of the current page. This is the worst update ever. How can I disable this and make items open on the current page as usual?

I have been using trello for years and just got billed the annual fee along with the monthly fees that we pay. NOW i cant call anyone? Ok so im left to type a question? Unbelievable- i need to know why my calendar view from a board will not populate- Never had this problem EVER. Ive tried different browsers I’ve gone…

I’m Alex and I’m a Product Manager at Trello. This past year, we’ve made changes to the Calendar Power-Up that many of you here in this community have noticed and I wanted to take a moment to share some context. The Calendar Power-Up is available as an option for you to enable via our directory of Trello Power-Ups. We are…

Hi Atlassian Team, I recently downgraded my Jira site from a Premium trial to a Free plan, and now my site is deactivated. When I try to access it, I receive the following error message: "Contact support to reactivate. Copy this Entitlement number." Since I am now on a Free plan, I am unable to create a standard support…

Concept Relates To Application Type Jira, Jira Service Management, Jira Product Discovery, Confluence, Platform apps, and more Deployment Type Jira Cloud, Jira Data Center What is shown? A public list of the latest and upcoming Cloud and Data Center changes. Visit: https://www.atlassian.com/roadmap What can we learn? While…

I see how to do an export from the UI on-demand, but I need to do a daily export of selected FEATURE records to sync to another system, via GSheet.

Hey folks :) I've noticed unusual behaviour with the Create Work Items tool that I haven't seen reported, I wonder if some users have seen similar behaviour. When using the Create Work Items tool in Rovo, even with an agent that is just a simple chat with no other setup, there is sometimes inconsistencies shown between the…

I have a board that has several lists. I want to start an online conversation with a colleague that is focused on cards within a specific list. How do I provide them a hyperlink to that list?

When I open the Loom app, it appears as normal, but after I hit "Record", it closes abruptly after a few seconds. 

Hi, maybe im missing something obvious but is there an easy way to find old pages in a space? we have quite a lot of content and i just want to see which pages havent been updated for a long time, page name + last updated would be enough maybe the person who updated it too. I know i can check history page by page but thats…

добрый вечер, не загружается или долго трелло в Яндекс браузере(другие браузеры также), также приложение на айфон сохраняет задачи долго, есть какие то ограничения для российских аккаунтов или российских ip адресов?