Atlassian Community

For some reason, regular users in my spaces are unable to see the "+ Add Watchers" button when clicking on the eyeball button. I found this closed thread within the Jira forum but it refers to "Projects" before it was changed to "Spaces". I don't see any "Permissions" section within Space Settings or "Manage Watchers" for…

Hi there, The administrator of our Space was our previous supervisor. However, since he has left the company, the Space currently has no administrator. We would like to update the administrator and add our new supervisor. Could you please advise how we can proceed? Thank you for your support.

I enable the two steps verification on the bitbucket cloud by mistake, after then, I cannot access the bitbucket website anymore caused by company security policy. I want to know how to disable the two steps verification.

Our Forge app unfurls Zoom Team Chat links in Confluence, but newly pasted links appear as inline titles. Can the resolver set Card as the default view? When the user hasn’t connected their Zoom account, can the unfurl show a Connect button linking to our account-binding page? What response format or API supports this?

Hi everyone, I’m exploring whether it’s possible to build a Forge app that provides link unfurling in Trello. Specifically, when a user pastes a URL into Trello, I’d like Trello to display a richer preview—for example, a title, description, or thumbnail—based on data provided by the app. Is this something a Forge app can…

I have just configured https on my Crowd server, upon restarting the application, now I can access the https site through port 8095 and 8443, is that intentionally? Or did I missed something? I followed the Atlassian guide online.

We would like to set up a portal or forum where employees can browse improvement ideas and vote for what they'd like to see implemented next - similar to Atlassian's own enhancement request project at https://jira.atlassian.com/browse/JSDCLOUD-1743, where anyone can browse issues and click a prominent "Vote for this issue"…

When you put a label on a headset, a QR code is useful, but it also helps to read the serial number and model without scanning anything. Jira Assets Cloud already supports printing QR codes and saving them as PDF. Customising the accompanying label layout is a separate requirement. As of 14 October 2026, Atlassian’s…

I have a JSM project, configured with a custom email address. The Channel access is open, as well as customer permissions allowed in system settings. However, certain emails are still being rejected. How can I fix?

Get issue property REST API (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-properties/#api-rest-api-3-issue-issueidorkey-properties-propertykey-get) states it requires either: Classic - read:jira-work Granular - read:issue.property:jira But when I tried to create an organizational REST API…

I am currently building a confluence page that displays % of work by parent item by pulling data from Jira. My current JQL is pulling all epics for a particular quarter and stories, tasks, spikes, defects tied to a group of sprints tallying up story points to show how we spend our time by parent item. After reviewing, I…

Hi, I have a Jira Cloud Automation rule that should automatically calculate the sum of Story Points of all child issues and update the Parent issue. The rule is configured as follows: The rule works correctly in most cases. However, in some cases the Story Points value in the Parent issue is unexpectedly changed to 0. I…

I would like to get a better drill down of Epic. I see this option only in Plans, or on reports under each board. However I want the drill down across boards. I tried marketplace apps like Quick Filters, Rich Filters, Dashboard Hub and many others. Each of them lacks it. Dashboard hub gives the progress but doesn't have…

Hello Atlassian Support, I need help regarding in the deletion of my Bitbucket or Atlassian account. Now when I go to my personal settings and manage my account to press the "Delete account" button I get this pop up. I attempted this before last year in 2025 but looking through support I felt like I was on a recursive loop…

We have had 3+ outages with our Appfire integration to salesforce in the last 6 months. They never post any issues on their status page despite confirming through support tickets that the outages were impacting not only us. I want to know what apps Atlassian recommends as an integration tool for salesforce cases and jira…

Hello every one.. i am new here and this is my first post.

I need to create tree view in filter and dashboard, Epic - Progress -Story - progress --Task - progress ---Subtask - progress

Hi, When I am in an Epic and take a look at the information of the tasks in the columns the ∑ original estimate is always empty. I always need to remove the column and add it again every time to populate it. When I leave the epic to go back to the board and open the epic later again, it's again empty. How to fix this?

hi, I struggle with your recommendation using the automation flow to sum the story points from child tasks into parent, totalt sotry point in Epic = Sum of story points from (task + story + bug). It doesn't work all the time, for some epics it works and for others don't. The other problem is that once I change a value…

After installing Jira DC software version 9.12.12 accessing editor for Advanced Calculated (Scripted) fields (JMCF) is no longer possible from Jira's custom-field manager. 

added ssh key and now try to push but i get: ******************************************************************************** [ALERT] Your push failed because the account 'workspacegg' has exceeded its [ALERT] user limit and this repository is restricted to read-only access. [ALERT] Change your plan to restore write…

The current layout makes it easy to post a follow-up as a separate top-level comment instead of replying to the answer it belongs to. In this example, the author responded to my troubleshooting steps in a new comment. The conversation then continued underneath that comment, splitting the context across two places. Could we…

Hello, I am Henry, and I am using the Standard model. I can view the total data usage for the Standard model, but I would like to check the usage for each specific space. Could you please let me know how to do this? thank you

Could we have a dedicated section for practical how-to articles? Some topics do not fit neatly into the existing product categories. A guide about contacting Atlassian Support, managing access across apps or troubleshooting a Jira–Confluence integration can be useful to several audiences. Choosing one category makes it…

I cannot see the priority in the edit screen of my JIRA ticket. I can see the medium priority field in the list, backlog, and column tab, but they are not editable. And in the ticket edit screen, the priority field is not showing up. It's only with 1 project; the rest have no issue.

I've noticed an increasing number of replies that seem heavily AI-generated, often repetitive, generic, or completely missing the context of the original question and existing answers. Some accounts are posting an almost inhuman number of replies daily. I'm not sure whether AI agents, MCP integrations, or other automation…

I need a db query to get the total project and the review of crucible .

Have added a Perforce failover replica to migrate the master Perforce server to a different service. 1) How can the failover replica repository be configured in Fisheye during the migration as the two repositories will be duplicates, and 2) How can Fisheye be configured to set to the replica as the Master following the…

When form create that time not able to delete or hide summary field. Any way available to set fix value in form fill time

Now SourceTree (my version is 3.4.15.0) supports option "Prune tracking branches no longer present on remote(s)", but not supports something like "Prune tracking tags no longer present on remote(s)" for the same functional with tags. It is currently impossible to delete tags because even if they are deleted on the remote,…