Atlassian Community
Discussion List
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Exclude closed questions from the Unanswered queue
The Unanswered queue should help community members find questions that still need a response. Currently, it also includes closed questions and has no filter to exclude them. While testing with my Champion account, 8 of the first 10 results were closed questions. The list was sorted by Recently Created, but after two recent…
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Reporting from Jira Plans
I see scenarios in plans, is it possible to use that feature to show execution against forecast?
- Can I hide some contents on a card from others
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using Adobe on our Confluence instance - cannot calculate number of pages that were edited.
Dear Confluence experts. Several years ago we have connected our Confluence instance to Adobe analytics.Adobe is configured to calculate number of pages created based on page creation URL that has createpage.action and number of pages that were edited based on page edit URL that has editpage.action However, recently I’ve…
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Using Slack threads with Jira work items in PRIVATE channels
Has anyone determined if there is a permission set or setting that would allow us to use the Slack thread syncing with Jira work issues in private channels? You perform the sync thread and it immediately says the same user has unsynced the thread. Our team channels are private for focus reasons.
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Billing and Subscriptions
Hello, Under Billing and subscriptions, the footer of the page shows On the first attempt, bitbucket didn't land me to bitbucket site, I had to login separately and try again to show the bitbucket site. But Trello takes you to the https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/…
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Control editability of one field depending on the value of another field
Hi all, In most systems that I know of this question would be the easiest to answer, but in Jira it seems impossible. I have made a custom field on jira issues that is updated when worklog activity has been processed in our Accounting system. The field "ERP Entries Exist" is a radio button. Now I want to make sure that…
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Blank screen on consent page when connecting Trello MCP
Hi, When I try to connect the Trello MCP from Claude Code, the Trello consent auth page does not load - it's just a blank screen. In the console it shows that requests to https://auth.atlassian.com/consent/info fail with a 500 error. This appears account specific as I try to log in with my personal account and it works. I…
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Rovo cannot read the entire contents of a spreadsheet file
Dear community, I'm using Rovo in an automation where it's asked to read an attached spreadsheet, identify certain columns, and then send an email line by line to a specific address with a defined structure. The problem is that Rovo doesn't seem to be able to read all the content. The files aren't very large—50 records at…
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"We couldn’t log you in" error occured...
Hi, I try to login to bitbucket.org, then "We couldn’t log you in" error occured… I check KB and trying clear the cache, and using secret browser mode, but I get error again. Please someone, tell me the solution. thx
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"Discover what’s new on Trello" keeps appearing and drag drop fails to work.
Recently Trello has begun pushing this infuriating little window on my boards for "Discover what’s new on Trello". Regardless of whether I dismiss it or click through it keeps appearing and disrupting me whenever I visit or refresh a board. Doubly annoying - Drag Drop No Longer seems to work on Chrome or any other web…
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Siri or Voice Command integration
Can I use Siri or other voice commands to create or update boards, projects, reminders, etc.
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Upcoming Retirement of Dashboard Subscriptions in Analytics, Assets, and JSM
G'day, community! We're writing to let you know about upcoming changes to dashboard subscriptions in Atlassian Analytics, Assets Reports, and JSM Operation Reports. Starting September 8th, 2026, you will no longer be able to create new dashboard subscriptions. On November 2nd, 2026, all existing subscriptions will stop…
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Problem cloning a Gitlab when ssh destination is modified on Windows
I currently use the Windows SSH agent, which holds several private keys that all work perfectly when accessed via the CLI. The issue arises when I try to clone repositories using a specific corporate GitLab key; the destination path has been modified—using gitlab@gitlab.example instead of the standard git@gitlab—and I…
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Cannot delete board from workspace
I inherited a company Trello workspace and there's a board in the workspace that is impossible to delete. I assume it was created by someone who's long gone from the organization, so their emails are defunct. We have a free account and there's a limited number of boards we can use, but this one legacy board is impossible…
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Bitbucket says We couldn’t log you in
Bitbucket says We couldn’t log you in. I can login to atlassian id, community, but logging in to bitbucket.org displays this error. Tried different browsers
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Unable to comment on PR with high activity count (200 comments) - "Something went wrong" error
I an experiencing an issue when trying to comment on a pull request in Bitbucket Cloud. Symptoms: * Error message: "Unable to create comment - Something went wrong. We were unable to create the comment." * The PR has approximately 200 activity items/comments * Other PRs in the same repository work fine What I have tried: *…
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Export Confluence Page to Markdown
We maintain all Prodcut documentation MASTER doc in Confluence. We have a vendor partner API document site that supports markdown foramtting. We need to be able to export a Confluence article into Markdown to simplify replicating the Confluence content into the Dev Support content portal. Is there a Macro that will enable…
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How does your team keep architecture diagrams in Confluence actually up to date?
Full disclosure, same as my earlier post: I build Mermaid Plus at NGPILOT, so I have a horse in this race — which is exactly why I'm asking instead of assuming. Here's the pattern we keep hearing about: A team writes an architecture page in Confluence. Text gets updated constantly — AI teammates summarize, rewrite, draft.…
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Confluence Cloud Backup Stuck on “PROCESSING” for Three Weeks
Hello everyone, I'm experiencing an issue with the Confluence Cloud Backup Manager and would appreciate any help or suggestions from the community. When I go to Administration → Data management → Backup Manager and click “Create backup for cloud,” the process starts but remains stuck on “PROCESSING.” This has been…
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Egress Management
Hello, hoping for help with Egress Management. We are trying to make resolved issue with some of our Microsoft Forms that are integrated via Smart Courses - forms are not showing anymore and adding the source (scr) to the Egress Management > Domain : https://forms.cloud.microsoft/Pages doesn't resolved the issue. Any help…
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Jira Service Managment suddenly unavailable – “Page unavailable” error
Hello everyone, I'm experiencing an issue with our Jira Service Desk / Jira Service Management Cloud site. The site has suddenly become unavailable, and when I try to access it, I get the following error message: https://[xxxxxxxxxxx].atlassian.net/ Page unavailable Your Atlassian Cloud site is currently unavailable.…
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Can we request that Workload Pie Chart gadget should support ΣOriginal Estimate / Σ Remaining Estima
"Workload Pie Chart gadget should support Σ Original Estimate / Σ Remaining Estimate / Σ Time Spent aggregate fields. Currently it only reads the flat Original Estimate field on each issue, which means subtask estimates are completely ignored. This makes the gadget useless for teams that estimate at the subtask level."
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Trello Free plan blocked – incorrect number of users
Hi everyone, I’m hoping someone can help me with an issue we’re having with Trello. Our activity has been blocked because Trello says that our workspace has more than 10 users and therefore exceeds the Free plan limit. The problem is that we are actually only 7 people using the workspace. We would really like to continue…
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How to access Jira Data Source in Power BI?
We were accessing JIRA data of a project through Power BI Connector (OData Feed) for creating dashboards in Power BI. After migration of Jira to Cloud, how can I access the same Data?
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Não recebimento de e-mails de token para logar
Todos os usuários com o mesmo domínio que eu não estão recebendo os e-mails de token após digitar a senha para logar no Jira e Bitbucket. Seria um problema com meu domínio?
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How do i turn off/deactivate/remote the AI features
it does not help me use jira it wastes my time it hallucinates incorrect information i do not want it as part of my jira usage, how do i remove it or turn it off. read this next part carefully: i do not care why you think its good or useful. i want it gone. dont waste my time with replies that do not help me remove it.
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Jira automation comment on issue transitioned to "Done" when blocking issue is NOT "Done"
I am looking for a way to have Jira Automation auto-comment on a work item, when it's transitioned to "Done", if it has at least one linked working item of the type "blocking". Essentially, I want the user to be notified when they are trying to move forward a work item which has pre-conditions, based on the built-in…
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How to connect multiple Jira sites to Claude in the safest way?
The official Atlassian MCP connector only supports one site at a time and may I know how I can connect multiple Jira sites to Claude using the safest method?
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Terraform provider (atlassian-operations): no way to manage an integration's outgoing alert filter.
We manage our JSM Operations setup with the atlassian/atlassian-operations Terraform provider (v2.0.6). One of our integrations is an outgoing Webhook that forwards alerts to Microsoft Teams. It should only forward alerts tagged TEAM-A or TEAM-B, using a filter like tags matches (^TEAM-A$|^TEAM-B$). The REST API supports…
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