Atlassian Community

Since the migration, I find it harder to see how articles and discussions perform and whether they reach people. I also personally notice more content from Solution Partners. Their contributions can be valuable, but I would like individual members sharing practical experience to remain equally easy to discover. This is my…

Not sure if you guys have something like this, but well 🙂 Following the migration from Khoros to HLV, some older discussions appear to have remained open, allowing users to revive threads dating back to 2020 or earlier. Or just spam those 🫤 I've noticed several instances of users repeatedly commenting on old Q&A threads,…

I have an old Fisheye 4.8.6 server, and it's showing all recent SVN commit authors as "svn" instead of the actual author name, in cases where the author is something like "DOMAIN\username". This is generally what our authors look like — is that a problem for Fisheye? The repos are svnsync-ed to the same server that Fisheye…

I have just installed Fisheye+Crucible (as docker container "atlassian/crucible") for evaluation. We are evaluating this as start with one product which has code on two SVN repositories. Both SVN repositories have "trunk" branch and many other branches, as development is being done in branches. On repository configuration,…

Hello, I have 2 instances - Crowd and Bitbucket. Crowd is acting as a user manager - there is where I make all the changes. But how can normal users change their own passwords? In bitbucket is says: "You cannot edit your password as it is stored in a read-only user directory." Ok i get it, is normal but still how can a…

I'm relatively new to building plugins and I need some guidance on how to move forward on editing my Crowd based plugin. I've already set up my environment and downloaded the Atlassian SDK, but now I am just a bit lost on what to do next to modify my plugin towards how I want it to be like. I created a REST API plugin…

“XSRF check failed” was disply in browser when I configured Mail Server at first my env as below: Operating system:Linux2.6.32-431.el6.x86_64 Version4.0.2 Build number1427 Build date2020-05-18

api methods crowd (GET /rest/admin/1.0/groups/{groupId}/users ) do not work on behalf of the application . I am trying to call api methods from my python application and they throw a 401 error. According to the documentation - this is caused by a lack of rights. But I have checked all the rights. All other methods work,…

Hi., I have migrated and upgraded crowd (from 2.11.2 to 4.0.0V) from old to new server. For users access purpose, I have updated the user directories with http://IPAddress:8095/crowd/ in JIRA, Confluence, Bitbucket and Bamboo. Old Server URL: https://tech.prod.companyname.com/crowd/ Now, I’m planning to redirect Old server…

Hi I have in crowd 3 active directories configured with user filters. I want that all users that pass that filter would be able to login into jira. In jira we have setup the application access that for jira-administrators (local group) and jira-software-users (local group). How can I setup crowd in that way that all users…

Has anyone had to configure groups/organizations for a matrix-style organization in Crowd? What processes do you use to vet new user requests to ensure the resources users get access to are being used for the correct purpose? We have a mix of internal and external users using Jira, JSD, Confluence, and Bitbucket. I would…

Hello Atlassian team, I accidentally deleted a Bitbucket Cloud repository a few days ago. I am using the Free plan and would like to request restoration within the 7-day recovery window. Workspace: https://bitbucket.org/sityle61/workspace/overview/ Repository name: mAi, crawler Approximate deletion date: 07.10.2026 Could…

I'm not a system admin; just responsible for my Team's Confluence pages. I have several users on my Team who should be able to Edit our pages. However, 1 cannot see the pages at all, 1 can see the pages but cannot Edit, and 1 that can see only half the number of pages. The other 6 members of the Team have no problems at…

Could we add more Kudos challenges across different products and review some existing ones, such as Standout Specialist? Encouraging people to help in less active categories makes sense. But when rewards depend mainly on answering questions in specific categories, it can encourage digging up old threads just to complete…

If I click a stash in one particular repo, Sourcetree hangs for about a minute. I have tried a full uninstall, delete and free install, but no change. I have also tried git fsck<br> Has anyone else experienced this issue?

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See the full event log Faulting application name: SourceTree.exe, version: 3.4.31.0, time stamp: 0x6a1d76f1 Faulting module name: KERNELBASE.dll, version: 10.0.26100.8655, time stamp: 0x9e0ffa42 Exception code: 0xe0434352 Fault offset: 0x00000000000c1b6a Faulting process id: 0x3A08 Faulting application start time:…

The same way we have digital badges for certifications and designations, which can be for example added to the e-mail signature, I would love to have the badge for being Community Champion. Thank you.

In Azure Devops we had nightly builds via pipelines and there was a checkbox to say "only run this if code has changed" Now we have to use bitbucket, and we use the cron job pipeline trigger feature, but it runs every night even if there is no need to?

Are you genuinely limited to adding an object avatar in the UI when you create the object the first time? I can see the avatar in the object details, but there is no UI action to edit or change it. I can't upload an image as an attachment and then set it as the avatar. Also slightly confusing UI in the create screen -…

Full disclosure first: I build Mermaid Plus at NGPILOT, and serveral macro apps for Confluence, which is exactly why I’m asking instead of pitching. Here’s the situation I keep running into, and I suspect it’s common across every macro category. A team picks a macro app — draw.io for diagrams, Excalidraw for whiteboards, a…

I am trying to copy all my user stories, with their attached bug reports, tests cases, and test executions(with Zephyr) from my school's Jira (which they eventually expire) on to the my Personal Cloud Jira I have on Atlassian. I would like to actually copy them, with the bug reports, test cases and test execution…

Hi! I raised a ticket to Atlassian but it's been a week and they didn't answer! We currently have premium licences for various products, and we already have two sites, prod and sandbox, and we need another one for testing. Does anybody know if I have to pay an extra fee, or upgrade the licences to enterprise to request…

Installed plugin: https://marketplace.atlassian.com/apps/1232887/mermaid-diagrams-viewer Insert markdown text with embedded mermaid code with extended copy Copy the code as markdown Expected: Add the mermaid code as a code block and then render the mermaid code. Got:

Atlassian Cloud • Checked Rovo is missing? Check these things before opening a support requestn 24 October 2026 • Screenshots from my playground, using the German interface. You open Jira or Confluence and cannot find Rovo. Or Search works, but Chat and Agents do not. Those symptoms do not necessarily have the same cause.…

Hi everyone, I’m building a Sprint Review Assistant in Rovo to pull together sprint outcomes, completed work and carryover into a Confluence page. Naturally, one useful feature has led to me wanting another 😅 Has anyone managed to get an agent to access the underlying data behind Jira’s sprint burndown or Sprint Report?…

Could we have a personal queue showing questions where someone replied to my answer or mentioned me and may be waiting for a response? When helping across several threads, it’s easy to lose track of follow-ups among other notifications. The queue could include: A link directly to the new reply, with a short preview. Needs…

The version is cloud. In the past, there is no field "attachment" in my JSM ticket. I already added it into request form but from previous request type ticket I can not find it. BTW, I want it to be shown even it is empty fields (do not hide). Does anyone can teach me how to do? Thank you in advance for your help.

Please anyone support me, cant not contact atlassian support for this case.

I am trying to permanently delete my account but am blocked by the error: 'User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.' This is a free tier instance. Please manually terminate all active background entitlements and subscriptions so I can close my account.”