Atlassian Community

My Confluence Cloud site (airshield.atlassian.net) has suddenly become inaccessible. When I try to access it — including a specific link I had bookmarked to a whiteboard in our "SAT" space: https://airshield.atlassian.net/wiki/spaces/SAT/whiteboard/1409361?atl_f=PAGETREE I get the following error: "Page unavailable — Your…

it is quite difficult to view updates in table format on confluence. Is there a way to make the format compatible to mobile version. Currently we need to scroll to left/right to read the entire update.

Hello, I fixed the trial issue. My account is no longer in the trial period and is now on the paid plan. However, I still see this message in Jira: « Les e-mails groupés sont désactivés Vous pouvez activer la fonctionnalité en accédant aux paramètres d'e-mails sortants depuis la barre de navigation latérale ou en cliquant…

Summary of the problem When a table is placed inside an "expand" (ac:structured-macro name="expand") macro, editing any cell in that table by typing plain text - not pasting a link, just typing - causes the editor to nest the entire table inside the cell being edited. Since Confluence's storage/ADF model does not support a…

My Bitbucket workspace "corporaciongutdoc" is stuck in read-only mode and I cannot push to any repository. Every git push fails with HTTP 402 and this message: remote: [ALERT] Your push failed because the account 'corporaciongutdoc' has exceeded its remote: [ALERT] user limit and this repository is restricted to read-only…

Is Atlassian site down right now?

I want to automate my Android build process so that the APK generated during the pipeline is uploaded directly to the Bitbucket Downloads section. The APK file is in a folder that is included in gitignore since it is created during the build. Is there a clean and reliable way to make Bitbucket Pipelines generate the APK…

We are facing an Atlassian OAuth 2.0 callback issue. The important point is that the QA callback URL itself works with one existing Atlassian OAuth app. However, when we configure the exact same QA callback URL in other/new Atlassian OAuth apps after changing the configuarations like callback url and secret/ID but all…

Hi Guys, We are having issues since yesterday morning accessing our tickets. Is there anything that can be done to resolve this ?

I'm managing a gaming website, where I publish guides, tutorials, and Nintendo-related content. As the amount of content grows, I'm considering using Jira to organize my workflow. I'd like to know: * Is Jira a good choice for managing website content instead of software development tasks? * Which project template works…

Hi Team, We need to update all Spaces - Jira workflows for all teams to mandate a non-zero Original Estimate value when any work is assigned. The purpose of this to ensure no task assigned to any developer without an estimate. Also developers must log time spent on each task. This ensures everyone knows who worked on what…

Details We are using a Jira Cloud Scrum board called QA Board within a single space (Web_Dev). Within this space, we operate two boards by design: * QA Board → handles Bug issues only * Work Board → handles all other issue types (Story, Task, Epic, Subtask) The QA Board is filtered to show only Bug-type issues. The…

Hi team, Looking for some advice. We are currently in the process of migrating one of our old JIRA instances into the Cloud version. We have an existing project for which we outsource part of the support. So issues in that project could be managed by an internal user, or an external one. As part of our migration we are…

I am trying to copy all my user stories, with their attached bug reports, tests cases, and test executions(with Zephyr) from my school's Jira (which they eventually expire) on to the my Personal Cloud Jira I have on Atlassian. I would like to actually copy them, with the bug reports, test cases and test execution…

Hello All I'm currently working with a client where they have agreed to do some testing for us off the back of development work, however what would be the best way to set up the guest user within our project where they only get to see the tickets assigned to them. The issue I have is that you have to invite the guest to a…

Hi, I would like to have the possibility to get content via REST API (for example all the articles created in the last month). According to the documentation it requires PAT, but it looks like I don't have the permission to manage PATs in my profile. Thank you.

I got an ourstanding bill that I do not agree to pay. I need to eliminate users and I do not know how. The setup that I had in Loom was OK and now it is not. Please contact me ASAP

Maybe it’s sharing updates, creating reports, managing documentation, or something entirely different. Curious to know what’s still taking up your team’s time.

Hi, I have created a new workflow scheme and want to replace with the exsiting workflow schdme. Let me know how can i take the backup so to ensure if anything goes wrong i can restore the previous data.

Our company is undergoing liquidation, and I cant delete our atlassian org because of Rovo. I filed a support ticket a week ago with no response. Ridiculous that a product I never asked to be added to the org is preventing me from closing the org down.

Is it possible to replace the prompt on private Confluence Spaces so that anonymous visitors receive a more helpful prompt, such as "This space is not public. Login to access." Our users are confused when navigating to our private wiki. For example, we send them to the homepage of our private…

When ever, I opened the ticket today i got error Something went wrong on our end. Could anybody tell what is the issue?

hello, i am not seeing the ROVO chat or search option in my jira board. please suggest me i have a interview coming up. Thanks

Hello There is a duplicate payment on my account from today. Please check it. And there was notification as following message; "Invoice payment failed: retry to avoid cancellation" Thanks

I am logged onto my account and it won't allow me to record any more videos because it says I am on a 'free' account. I have paid the monthly $51 subscription for over a year now. Its ridiculous trying to get help. Can someone reach out to me please? How do I resolve this?

May was a big month for Playbooks and Automation in Jira Service Management. We're shipping five updates — from AI that writes your Playbooks for you, to richer step content with images and files, to a cleaner Actions Menu that just makes sense. Whether you're running incident response, managing service requests, or…

I’ve been using Loom for years and I’m genuinely confused about what the business model is for this product at this point. Loom used to work the same way every time I opened it. No surprises. It was simple, reliable, and useful enough that paying for it was an easy decision. Since the Atlassian acquisition, my experience…

Hello, I need help recovering an old Trello board that I originally created and administered. The board was created more than 7 years ago, and I was still using it a few months ago. It was shared with my partner. Now the board is closed. I can still find it under Closed boards, but when I open it Trello says: “You are a…

Hello, I'm trying to build new flow based on Assignee update. Once the Assignee is updated ⇒ Check if the selected user is included in a specific user's group ⇒ Update custom field. It seems that once executing the flow, it get stuck in 'In Progress' status. I simplified the flow only for one If-Else block and it still get…