It seems the "Work Item Created" trigger doesn't work for tickets that are created from an automation rule in Assets (only works if ticket is created within Jira or from email handler). For example,...
Hi team, I’m planning to work with a ghostwriting agency for a long-form content project, and I want to manage all drafts, feedback, and versioning through Bitbucket instead of Google Docs or email....
Bitbucket repo invite is still not showing in my email inbox even after enabling 'Product Invitations' in settings, and having my workspace admin cancel and re-send the invite multiple times. Followe...
I am a new subscriber to the business AI plan and I am struggling with video quality. I have a good webcam, but when selecting video quality in the desktop app I am often only offered 480p or l...
Is there an Atlassian internal project that involves issues, post-incident review, changes, and a demonstration of ticket creation via Zabbix, for example, into JSM, that I could use in my project fo...
🚨 The final webinar in our series, AI-powered ITSM: from concept to reality, is on December 10 at 11 am PST/AEDT/CET! This is your last chance to earn the AI-Powered ITSM Pro kudos ba...
I can't change the image background, all I can do is change the colour. If i open the image menu and try to select an image from "photos" or a previously set image, nothing happens when i click on i...
Hey, I created a organization & organized-managed project on a free plan. Unfourtanately, I (as org admin) can't delete any issues while other people can. I figured out, that I can't delete iss...
I am trying to duplicate a plan. I am on Roadmaps and everything shows. When I click my settings icon, duplicate is not an option. How do I duplicate this JIRA plan, so I don't have...
This December, the Atlassian Community is celebrating a Month of Good. In partnership with the Atlassian Foundation, we’re inviting members around the world to show up, learn, and give back together....
We currently use Entra ID groups to define what applications users have access to, and usually try to use their job title (e.g. Project Manager) to create dynamic groups that enable access to enterpr...
Hi all, I encountered this issue last week, and today another user flagged it to me. Last week, I noticed in the chrome browser that my left hand navigation bar was expanded too far out and ...
SaaSJet Advent Calendar — The Postcards We Never Sent Okay, postcard received, and now we unpack what 2030 really looks like. There is AI everywhere around us, Jira is even faster, and project ch...
Hi Team, I have a table with a column having expand macro in each row, having some content. Table is wrapped inside a table filter macro. When I try to export the table data into CSV, its not expor...
Hi Team, Could you please help me delete my account. Regards, Srinvas.
Hallo zusammen, sobald ein Ticket im Projekt erstellt wird, soll Person X als Anfrageteilnehmer hinzugefügt werden. Diese Person ist im Projekt als Kunde bereits hinterlegt. Ist das möglich? ...
I’m trying to run the following endpoint: POST /ex/jira/{cloudId}/jsm/assets/workspace/{workspaceId}/v1/object/aql The call works perfectly when authenticated with my personal user account....
I ran the procedure documented here https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/ in fact when i clone the repo i can see the new size but i cannot see the change in...
Hello all, Question: I am wondering if anyone has found a way in Confluence Databases (DB) to overwrite existing data in a DB through a CSV import? What happens/What I tried: When using the...
Hi, I'm trying to set-up JIRA for an operation team and, most of the requests they get have several people in CC, i've captured all CC emails in the Request Participants fields. How do I add these ...
Exploring the plug-ins in Jira that could be applied on browsers and not the servers, for enhanced reporting including subtasks level burndown. Most of them require installation on the server/cloud. ...
Using Jira Forms as an intake tool is there a way to prepopulate the fields TEAM and Label with standard data? Could this be done using automation post submission?
The issue we are running into is that after integrating Bitbucket to Compass to show component events, the results are publishing fine but the events appear in all deployment environments. We're look...
When I create a Plan with a custom filter as its issue source, the summary tab is blank. When I use projects or boards as the filter, it works as expected. Does this happen for anyone else, or is it ...
Hi, I have a field that contains the requester domain, for example @jdoe.com and I would like to create an automation that, based on a list of domains will edit another type (drop-down). I've ...
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