jiracloud is taking forever to load and gives error

[Linisha Venita Pinto]

Im not able to open jiracloud. it keeps on loading and gives below error

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

[Gor Greyan]

Hi @Linisha Venita Pinto ,

I checked the Atlassian Status Page; no ongoing incident is currently reported.
https://jira-software.status.atlassian.com/

Could you clear your browser cache or try via incognito mode?

Also, is it taking too long to load for you or for all teammates?

[Linisha Venita Pinto]

Its happening for some of the members in the team. Also its not able to create sdlc release jira as well.

 I tried clearing cache and incognito mode but still getting same error

[Gor Greyan]

Dear @Linisha Venita Pinto

Got it, thanks for the information.

Some members from the community posted similar issues.
I suggest to wait a little bit, I think Atlassian has some issue on their side, which is not dispalyed on the Status Page yet.