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Hi, trying to contact support for an issue (https://support.atlassian.com/contact#/): 1. What can we help you with? - Thechnical issues and bugs 2. Which app is this for? -Jira 3. What is...

• Question
• atlassian-support
• cloud
• jira-cloud

Alert closed via voice but actually call is even not received. So somehow the alert is closed

• Question
• cloud
• opsgenie
• opsgenie-cloud

A sprint begins with a clear goal, committed stories, and aligned teams. Progress looks healthy in Jira: tickets are moving, standups are productive, and work appears on track. Then something shift...

• Article
• agile
• blocker
• dependency
• jira
• projectmanagement
• +3 more tags...

We have added a new Project/Space in JSM for a new customer. We cannot get a phone line from Opsgenie anymore so we currently cannot provide a customer support hotline (we have 13 existing customer s...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• opsgenie

Newly added comments disappear automatically due to a bug.

• Question
• cloud
• confluence
• confluence-cloud

...oolean - but an integer).  This is all working as expected via automation. When the threshold value is a 1 (ie true) then I am trying to have a jql that will check for any tickets for this specific m...

• Question
• cloud
• jira-cloud
• jira-service-management
• jira-service-management-cloud

I first wrote the internal version of this on a Wednesday afternoon, at the end of a workday, because the feeling had been sitting in my head for a while and I needed to put it somewhere. I thought a...

• Article

Amanda, Thanks for responding. I sincerely appreciate the help. I'm able to get to the point where you left off. It's what happens next that's confusing and repetitive. It asks whether I want a w...

• Question

I've been led to believe that I can record a Loom video while inside my Gmail account. Are there any tutorials or instructional videos on how to do this?

• Question
• cloud
• loom

When pdf attachments are uploaded there appears to be content missing from the files, I have no issues with these files outside of the Trello Workspaces. Why are images being removed from these pa...

• Question
• cloud
• trello
• trello-cloud

Hi all,  My Trello account was deleted while out on maternity leave due to inactivity and i'm wondering if there's a way to get it restored? 

• Question
• trello

We have the app fire connector for jira and salesforce (https://marketplace.atlassian.com/apps/1214214/connector-for-salesforce-jira)   I need to automatically create a jira ticket with certai...

• Question
• appfire
• cloud
• jira
• jira-cloud
• salesforce
• +1 more tag...

At Team26, https://learning-dxqi.atlassian.net/ was provided for 90 days so we could practice what we learned in sessions like Confluence Whiteboards, etc....  Yet, here is where I get stuc...

• Question
• cloud
• jira
• jira-cloud

Besides "Earn the Jira Essentials certification" can anyone indicate others sources for stadying?

• Question
• jira
• jira-cloud

The SSH host key for bitbucket.org appears to have changed suddenly. I don't see any official communication about this.

• Question
• bitbucket
• bitbucket-cloud
• cloud

Is this an expected change, or is something different on Bitbucket's end? Most connections over SSH from our network are showing remote host identification warnings. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• security
• ssh

I am deactivating suspended and non-active users to free up licenses. How long before those licenses are available to assign to a new user? Typically or on average?  

• Question
• cloud
• jira
• jira-cloud
• trello

  My bitbucket workspace I cannot link to atlassian admin.  I am the admin of both and I can do that for a second workspace I created.  The first one shares my username, so maybe that...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Building a custom Jira app used to mean writing Forge code, managing dependencies, and waiting on a developer. No-code tools, like AI Apps Builder, have changed that. Now you can describe what you ne...

• Article
• ai
• app
• apps
• development
• forge
• +3 more tags...

Our teams would like to have the velocity report exclude work items that were cancelled as it impacts their metrics.  We've recommended that they first remove it from the sprint but they often f...

• Question
• cloud
• jira
• jira-cloud

Bonjour, Atlassian Community[1]! 🥐 It's time for yet another Welcome Wednesday, a chance for you to participate on these forums about topics that aren't necessarily Atlassian-focuse...

• Discussion
• welcome-wednesday

I am a premium user and want to invite someone with a personal Trello account as a guest. The only 2 options in the Share dropdown are Member and Observer.  

• Question
• cloud
• trello
• trello-cloud

In JIRA cloud, is it possible to view the fix version description without viewing the release page? For example, when a fix version is attached to a story ticket, I used to be able to hover over the ...

• Question
• cloud
• fix-version
• jira
• jira-cloud
• jira-cloud-administration

I want to create two dashboards to show it to the manager. The first is the one that shows the total time invested by each user during a specific period (for example, over the last week). The s...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello Confluence community 👋 We're excited to announce a new way to share Confluence content with users outside of your space: access links! Public links are great for external sharing, but...

• Article