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Linked Work items in Status "closed" not showing in Assets "linked work" view

Johannes Henkel
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August 28, 2026

In the Linked Work Items view of the asset, I only see open tickets. Closed tickets are not displayed, even though I don't have any filters configured or applied.

When I run a JQL search for the same asset, both open and closed work items are returned correctly, which is why the number of linked work items differs between the JQL results and the Linked Work Items view.

Is there a setting, limitation, or configuration that causes closed work items to be excluded from the Linked Work Items view? I would expect all linked work items to be displayed, regardless of their status.

Am I missing something?

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