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My bill for my Loom subscription fee went through in December, but every time I log in it sends me to an older account that's only on the starter plan.  I'm using the same email the receipt was...

• Question
• loom

My friend and I were working together on a DnD campaign called Eventide. We were both Admins, and had all of our documentation on confluence sharing the different tabs and aspects. It's now all disap...

• Question
• cloud
• confluence
• confluence-cloud

I am unable to log into my Atlassian account because i do not have the f2a code or the recovery code anymore. That account is the only admin account for our organisation.  Because of this my co...

• Question
• cloud
• jira
• jira-cloud

I’m experiencing an issue where boards created in the Trello iPhone app do not appear when I log into Trello on the web, even though I am using the same email address and password on both platforms. ...

• Question
• cloud
• trello
• trello-cloud

I'm currently working on an automation that will update a jira ticket by closing or placing it in pending status.  I'm using CrowdStrike Fusion Soar for my automation.   I'm getting t...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Atlassian’s Team on Tour is returning to ICC Sydney on 11 March 2026, and you’re invited! Spend the day with Atlassian product leaders, local customers, and peers as we dig into how AI an...

• Article

The creator of the Atlassian team was a contractor who has left the company as well as been removed from the Atlassian team (:()) .  He was the sole billing admin.    We are on a fr...

• Question
• cloud
• statuspage
• statuspage-cloud

Camera is turned on in options and I can see it recording me but it doesn't show up on the video

• Question
• loom

Can we change the App admin of the group to another person? Who has access to do this change?

• Question
• atlassian-guard

My team would like to setup Tempo timesheet for Jira service management. What we understood that developers have to select particular account for logging billable or non-billable hours. Is there an a...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• tempo-timesheets

Developed a Rovo Agent that finds similar resolved tickets in history using semantic similarity for a TODO ticket. It worked and suggested similar tickets for the first couple of days. After that, i...

• Question
• rovo-atlassian-intelligence

We have a help desk that responds to external users via Outlook and when they cc our Atlassian email to create the work item it auto creates an account for the email address that is the TO recipient ...

• Question
• cloud
• customer
• customer-portal
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

There seems to be a pretty high severity bug in Databases (SEV2 or SEV3 as there is no workaround but not a huge impact). This bug Impacts myself and other team members in our ability to perform work...

• Question
• cloud
• confluence
• confluence-cloud

We have an automation script containing a large number of rules that we downloaded from one jira cloud instance and ran in another one (they are both on different domains and we could not use cloud-c...

• Question
• automation
• cloud
• jira
• jira-cloud

I'm an admin for a newly created company-managed board. I need to edit/add work types before migrating issues from our previous board. When I click on board settings > View space settings, I ge...

• Question
• 404
• cloud
• company-managed-projects
• jira
• jira-administration
• +1 more tag...

Hi, I'd like to create a space in Confluence for my team - can you help me with this please? (Who to reach out to for this as I don't have permission myself to create a space)

• Question
• cloud
• confluence
• confluence-cloud

I was handed a windows server 2025 that has JIRA installed and was asked to install Confluence. I'm trying to not go down the same route as the JIRA install with local users and no SSL.  (http:/...

• Question
• confluence
• confluence-data-center
• data-center

Tengo un problema con una importación CSV en Activos donde no se completa un atributo de objeto al que se hace referencia en un tipo de objeto, aunque: -La misma configuración funciona con un CSV de...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

TL; DR: Closing loopholes in the community gamification may reduce kudos-mining and encourage better people interactions.   Over the last year, and increasing in the last few months, I have ...

• Article

I want to make the field Affects Version(s) mandatory when Prod is selected as the environment. I have tried doing this in the workflow but I don't see how to add conditions. 

• Question
• cloud
• jira
• jira-cloud

Hi,   I'm working on a jira merger - have been testing/troubleshooting the Product Discovery (JPD) portion of the merger and have hit a snag with JPD Idea delivery ticket links   In the...

• Question
• jpd

Hello all, I am trying to understand the 'Any' label and the transitions used in a Jira workflow.  Could someone point me to some good docs?  I don't have access to modify our workflow but...

• Question
• cloud
• jira
• jira-cloud

How do I make the if condition attached into an else condition under the same branch?

• Question
• automation

I have a multi-select field client(s).  When that field is updated, I want to update custom field Salesforce Account which is a multi select asset field so that each selection in Client(s) will ...

• Question
• cloud
• jira
• jira-cloud

Hello,   How do I login to Jira. It makes no sense to me that you have so many places to login but cannot find the product I want.   When I did try to login to Jira for the first time i...

• Question
• cloud
• jira
• jira-cloud