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I can't get my camera bubble or photo to show up in my videos.

Jim Yeager
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 21, 2026

Camera is turned on in options and I can see it recording me but it doesn't show up on the video

2 answers

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0 votes
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2026

Hi Jim! Are you perhaps navigating to a different tab or window while recording, and the camera bubble isn't following you? 

Try recording using Loom's desktop app, and be sure you have "full screen" selected as the screen to record. Loom.com/download

If you need further support, please contact our support team: https://support.atlassian.com/loom/

0 votes
Alex Koxaras -Relational-
Community Champion
January 21, 2026

Hi @Jim Yeager 

Just a small question: You mean it doesn't show on the final rendered video, or it doesn't show while recording?

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