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Hello community,    I'm dealing with several boards in jira, but one in particular has a problem I cannot understand.  In the team we add the usual story points to our tickets, and ...

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• burndown
• burnup
• cloud
• jira
• jira-cloud
• +3 more tags...

We are using Jira Assets cloud at the moment and we want to be able to add images to objects. We have a map of desks that are numbered and we want to add an image of this map with the desk highlighte...

• Question
• cloud
• jira
• jira-assets
• jira-cloud

I was showing the sidebar customization to our newer colleagues and noticed "IT asset management" there. We certainly use Assets and have IT stuff in there, but this seems different. I don't even see...

• Question
• asset-management
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• +2 more tags...

Reactivate account is missing from the ... menu. I can deactivate accounts, but I cannot reactivate accounts because the menu option is missing when I click on the ... at the end of the record/line f...

• Question
• cloud
• confluence
• confluence-cloud

For compliance reasons, we are capturing comments made on a Jira work items using the following: date created: {{comment.created}} ID: {{comment.id}} Comment author display name: {{comment.author....

• Question
• automation
• jira-cloud

Hi All, I am trying to prepare a reporting solution where I need to know which user has logged how many hours against which story and parent and during which month. I have a google script to pull th...

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• api
• cloud
• jira
• jira-cloud
• rest-api

I'm not sure this is the place for a feature request - it would be useful to be able to record audio only in the desktop app and Chrome extension. Recording audio only on the mobile app doesn't allo...

• Question
• audio
• loom

Hi, I’m hoping an Atlassian staff member can help investigate what happened to my free Confluence Cloud site. My site URL was: https://warpnet.atlassian.net/ I’ve had this site since 2020, and I la...

• Question
• cloud
• confluence
• confluence-cloud

  Mentions in Jira at scale: visibility matters Mentions in Jira are meant to improve collaboration — but in many Jira Data Center instances, they quietly turn into noise.   Over the ye...

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• data-center
• jira
• jira-data-center
• jira-server
• server

Hi everyone! I’m Howard, Product Manager, focused on building Rovo Chat experiences across Jira, Confluence, and more. If you’re anything like me, your “simple question” starts in a Jira issue, jum...

• Article
• rovo

Can we export the entire space information (Epics, tasks, subtasks, comments, status ...) to an Excel file or similar in order to keep a offline backup in the free plan?

• Question
• cloud
• jira
• jira-cloud

Done status Work Items are not displayed on Team Kanban Board when board settings are configured to show Done work items for 4 weeks. Some of these have been released. Is that why they are not showin...

• Question
• cloud
• jira
• jira-cloud

We want to make sure information will not disappear from cloud storage without a heads-up for us to backup. Also, is there a limit for info storage on a free plan?

• Question
• cloud
• jira
• jira-cloud

I have been invited to contribute edits and suggestions to a lengthy document. Each needs to be on a separate card. There are a number of good reasons to submit all of these cards to the team at one ...

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• editor
• new-to-jsm
• trello

I'm wanting to be able to put the github repository (Security Container) into the Ticket title, and to label & route tickets accordingly based on the github repository that they came from. I'm no...

• Question
• cloud
• cloud-automation
• github
• jira
• jira-cloud
• +2 more tags...

I have invited this user multiple times to bitbucket. they get the invite but when they click it they are prompted to sign up and create an account and workspace. at first we tried to avoid that but ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Update 1/30: Recording posted here Hey PgM peeps, We have an event happening today (1/29) featuring our very own @Tiffany Scolnic and @Dustin Smith TLDR, this virtual workshop draws ...

• Discussion

Hi Atlassian Support Team, I received a notification that our Confluence app on richconnect.atlassian.net is being deactivated due to inactivity. I would like to continue using this site ...

• Question
• cloud
• confluence
• confluence-cloud

I have a team who needs to create different tickets in their board. each ticket needs to be assigned to a specific person based on business area defined in the ticket  

• Question
• cloud
• jira
• jira-cloud

Webinar Recap: Internal Documentation – Designing Docs Teams Actually Use     Webinar: Internal Documentation: Designing Docs Teams Actually Use Hi everyone! This article summa...

• Article
• atl-confluence-cal
• confluence-admins
• confluence-cloud
• confluence-users

al intentar ingresar a https://tdentel.atlassian.net/servicedesk/customer/user/login?destination=portals y anotar mi correo electronico mariela.palacios@serbanc.cl me arroja error con el mensaje...

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I have a Service Space.  My understanding is that's the only type of space that allows Requested Participant. If a issue comes in via email and someone is CC'd the become a requested participan...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I know you can link work item fields in Jira Smart Forms but is there a setting that will allow you to create fields that don't already exist to a project when you create the Smart Form?

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello everyone, I am reviewing the configuration of Jira Service Management (JSM), and I have a question regarding the Request Participants functionality. I would like to know exactly: What requir...

• Question
• cloud
• jira-service-desk
• jira-service-management-cloud

I have a simple dashboard with one Rich Filter being used, and I need to export it to a .xlsx file. I cannot find this option anywhere in the dashboard menus. Is there a simple fix or action I can ta...

• Question
• cloud
• jira-cloud-app-for-android
• jira-service-management
• jira-service-management-cloud