Request to Reactivate Confluence Site, richconnect.atlassian.net, to Prevent Data Loss

[Siva Nagaraju Gamidi]

Hi Atlassian Support Team,

I received a notification that our Confluence app on richconnect.atlassian.net is being deactivated due to inactivity.

I would like to continue using this site and request your immediate assistance to reactivate the Confluence subscription and prevent any data loss.
I can still see the space name via the Atlassian Admin portal and can see the existing spaces, so I believe the data is still intact.

Site details:

• Site URL: https://richconnect.atlassian.net

• Product: Confluence Cloud

[Kristian Walker _Adaptavist_ · Accepted solution]

Hi Siva,

I have clicked the request assistance button to notify Atlassian Support of this request so they can look to answer this question for yourself.

You may also want to raise a support request in the service desk at: https://support.atlassian.com/contact/#/

Regards,

Kristian

[Shalini Pradhan · Accepted solution]

Hello @Siva Nagaraju Gamidi ,

Good day! Welcome to Atlassian Community :)

I have reached out to the internal team to get more details on this site and will keep you updated.