Jira

Hi Team, We are facing performance issues with the Jira checklist feature. The checklist is taking too much time to load, and even after completing all checklist items, the status is not getting upd...

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• cloud
• jira
• jira-cloud

Hi Team, I am trying to follow the official Atlassian documentation to create a new workspace: https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/ However, I cannot find th...

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• cloud
• jira
• jira-cloud
• jira-software

We have implemented a Forge custom field using Custom UI in Jira Cloud. The custom field renders correctly in the following locations: Issue View Screen Issue Create Screen Issue Edit Screen Ho...

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• cloud
• custom-field
• custom-ui
• jira
• jira-cloud
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Hello everyone, I’m trying to customize the issue layout in Jira by changing the order of fields. When I drag and drop fields and click Save, Jira shows a success message, but after refreshing the ...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I am trying to show the parents of stories in a filter. I saw there are functions as : issue in parentIssuesOf("") issueFunction in epicsOf() But they are not working for me, has...

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• board
• board-filter
• cloud
• filter
• jira
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Is there a way to bulk attach PDF files to existing Jira issues, or to issues newly created via CSV import in Jira Cloud? Currently, we manually drag and drop PDF files into each issue one by one. H...

• Question
• cloud
• jira
• jira-cloud

I am a new user. I am trying to create a new jira site. But an error happened.   Something went wrong on our end. Please try again. If this keeps happening, contact support. ...

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• cloud
• jira
• jira-cloud

Hello Team, I am currently using the Jira Free version on our Atlassian workspace, but I am unable to access the Jira board. When opening the board link, I receive the following message: “Sorry, y...

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• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello Support Team,   I am unable to access my team’s Jira projects on the portal.   I have been invited to the projects, but when I try to open the link, I receive the following error ...

• Question
• cloud
• jira
• jira-cloud

Hi there, Since May 12(JST), we have been facing trouble that cannot access a specific Jira issues even administrators. We have identified the issue IDs, which are as following: PJIMITAMGT-1607, P...

• Question
• cloud
• jira
• jira-cloud

Hi i am getting an Error Hash HDDDCJ. Please do support in resolving in this 

• Question
• cloud
• jira
• jira-cloud

Hi everyone, We are experiencing an issue in Jira Cloud Teams where specific users cannot be added to a Team. When attempting to add them, the following error message appears: “We’re unable to ad...

• Question
• cloud
• jira
• jira-cloud

This card may be on a private board. If someone gave you this link, they may need to share the board with you or invite you to their Workspace. Not Wendy Egerton? Switch accounts

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Community, I have been working on an open-source side project for Jira users and wanted to share it in case it is useful for your contributor or triage workflows. The tool is called ...

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• ai
• chart
• cloud
• jira
• jira-automation
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Hello,  my subsciption jira and confluence : https://formation-pm-ouafae.atlassian.net/ are desactived. could you help me to activate please?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello, I am new to Jira automation and any help would be greatly appreciated :) How can I create a Jira automation so that if a pull request contains multiple commits with different Jira issue keys...

• Question
• cloud
• jira
• jira-cloud

Hi! Can i add a logo image to the request form? How?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone, I am new to Jira and recently started at a company that uses Jira, though I’m coming from several years of working heavily in Monday.com. I can see some similarities between the two plat...

• Question
• cloud
• jira
• jira-cloud

We are still waiting for an answer to the issue. For now, we need to categorize the JIRA ticket as: Defer for Later Fix and proceed with the next steps. Please let me know how I should do it.

• Question
• cloud
• jira
• jira-cloud

When a new issue is created in Jira and its status is set to New, it should automatically transition to Awaiting TSO Approval. At this stage, a predefined approvers group must be automatically assign...

• Question
• cloud
• jira-cloud

...o ensure the results are formatted as a date-only value. Combine those with the conditional logic if() function {{if(<condition>, <result if true>, <result if false&g...

• Article
• automationconcepts
• cloud
• jira
• jira-cloud

My admin just set up a project for a customer service team to be able to handle all of the incoming emails through Jira.  The incoming email is forwarded to create the ticket The sender is au...

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• cloud
• jira
• jira-cloud

I keep getting error mess when I try to delete  my account. I was able to deactivate it but can't delete it. Their email isn't monitored and I can't find a phone number. I don't use an app. I ju...

• Question

Strikethrough for done items appear fine for everyone else but one member cannot see which items are done in backlog.  no strikethrough showing for him.

• Question
• data-center
• jira
• jira-data-center

I can't believe I can't figure this out, but here's my question...I have created a filter in the List View of a Space and want to clear it because every time I go to the space, it is still there. How...

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• cloud
• jira
• jira-cloud