When uploading a csv file with multiple projects using the old experience, what are the options for the "Project Type" field? i keep getting an error when i specify a project type as "Software"
I want to be able to display the issues in my plan, grouped by category. This used to work fine, but I’m now experiencing a malfunction or bug. Here’s what happens: In the plan, I click on View s...
Hi everyone, I have a Jira Automation Rule that updates the Due Date of tickets based on a PDI Location. Currently, I’m importing tickets via CSV and the due dates are being set, but I want to enhan...
Hello all, I've tried to search in the forums and Jira roadmap etc. One of my biggest gripes at the moment is that where I manage multiple projects, all with external clients. My notification...
Hello, I'm trying to take a money value within a custom field and look against a range to return the number back from it. For example: customfield <= 1000 return 1 customfield ...
Hi! Is it possible to make calls to the Jira API using Basic Auth and a Service Account? I've tried the Get all projects endpoint, but I can't get it to work no matter which scopes I set on...
Hi Community, I'm trying to identify Development project issues that are blocked by Maintenance project issues. My idea is to use a custom field on the Maintenance issues to mark which Development p...
I have been away from Jira for a few weeks, and have come back to a new List view. However, I recall I could view tasks in its parent-child hierarchy but still Group by Status It seems this criti...
Hi all, I am using the Jira Cloud API to fetch sprint details: /rest/ green hopper /1.0/rapid/charts/ sprint report ?rapid View Id={rapid View Id}& sprint Id= { sprint Id} In my case, I have a...
Was there a change in workflow of Jira ticket status. We have an issue with our "India IMP Kanban Board". We are are unable to move the tickets in progress. For tickets under new column...
Hi all, I would like to get a list of work items that contain an attachment that has a filename longer than 50 chars. Then, I'd like to send this list as an email. What I tried is: Sma...
Hello, On my active sprint board i have the option to create issues out of a column directly. Looks like this seems like it is connected to the "blocked" status, cause every time I m...
Hello, Jira Support Team, We are currently using a self-hosted Jira server, version v9.12.26#9120026. I am writing to inquire about an issue I'm encountering with the REST API for handling attachme...
Dear Atlassian Support Team, this is Donghwa Cho from Redbutton. Currently, our Confluence account is connected with Daou Office email. We are planning to migrate our email system to Google Workspa...
Hello, I want to create a project picker field but I know the original field Jira provides does not allow restricting the options. Like if I change the create issue permission on a project and don't...
Hello Admin, Currently using Jira Cloud Product, I want to extract all custom fields with associated screen issue so I can evaluate all customs fields that are frequently use in our project....
https://xxx.atlassian.net/plugins/servlet/ac/com.kaanha.reports/jira-reports-appmenu?project.key=DEV&project.id=11200 now I can't open this, please help me check, thanks
At the beginning of my automation, I have a variable created called Digit. It uses this {{issue.labels.match(".*?(\\d+)$")|number}} and my log files indicate it is populating correctly.&nb...
Hi, We need to know how many schedulers can run simultaneously on Jira. Is this number configurable, and if so, where can it be set? Regards
Hello, As of August 26, 2025, I have not received any emails from Jira jobs I have created or tagged. No authorization changes have been made. My email address is [removed]. Please provide your f...
I want to integrate an AI-powered chatbot into a React-based website. Should I use WebSocket, REST APIs, or GraphQL for handling chat responses? Any recommendations for frameworks or tools?
Hello, I'm using a Jira Kanban board as a to-do list with my team. Sometimes a task needs to have subtasks, so I tried both team-managed and company-managed Kanban projects. Unfortunately, neither ...
Accidentally clicked enforce SSO when okta wasn't fully ready, unable to get back into my Atlasian admin account, unable to reach support either. I am the only admin, my account is domain verified. I...
We would like to hide / at least collapse a text field which is quite long so it is not taking so much space of the task when the owner getting the task automatically assigned. THe Workflow has seve...
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