Jira

Hi Team, I need help on following scenario. I need to create an automation rule to set the reporter to default user if the reporter doesn't have a Jira license. In my case, users would be login in...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Atlassian Community, I’m working on a backend system that fetches Jira Epics and I need to determine the actual start date specifically the date when an issue transitions from Analyzed to ...

• Question
• cloud
• jira
• jira-cloud

I want to make a suggestion regarding showing Branches in the commit list that's displayed in the Jira integration for Github, but it seems that the pointer to the correct place to post this request ...

• Question
• cloud
• github
• integration
• jira
• jira-cloud

Hello Team,   Is there a way to restrict an Automation rule or a ScriptRunner behaviour script so that it triggers only during issue creation and not when an issue is cloned? It should not exe...

• Question
• cloud
• jira
• jira-9.12.25
• jira-cloud

Hi everyone  I’ve created an automation where, when a user creates an issue and enters a device name in a custom field, the automation checks the IT hardware asset sheet for a matching device n...

• Question
• cloud
• jira
• jira-cloud

Hash 1MR6GOW Trace fdeeaef9bfdf40d18a9426f4f29a6f23

• Question
• cloud
• jira
• jira-cloud

Hello,  

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

We are interested in analytics on our usage of Atlassian Intelligence. There was an open issue on this, however, it has been closed without any resolve comments. If analytics are available, please s...

• Question
• analytics
• atlassian-intelligence
• cloud
• jira
• jira-cloud
• +1 more tag...

Hi there, is it possible to set the default value of a hidden variable in Atlassian Analytics by a result of a query? Many thanks in advance and best regards, Tobias Hach  

• Question
• atlassian-analytics
• cloud
• jira
• jira-cloud

I logged in to Atlassians public JIRA https://jira.atlassian.com/issues/?jql=project%3DJRACLOUD%20AND%20type%3DSuggestion%20AND%20statusCategory!%3DDone%20ORDER%20BY%20updated to make a s...

• Question
• cloud
• jira
• jira-cloud

I have 2 factor authentication enabled for jira. Using my auth app to generate a 6 digit code to login. But recently few of my users have changed their devices and cannot seem to add jira back onto t...

• Question
• cloud
• jira
• jira-cloud

Hello all, just wondering if it is possible to expand and callapse all gadget on a dashboard?  This function can come in handy if I go through my dashboard to the team one gadget at a time...

• Question
• cloud
• jira
• jira-cloud

Hello. In a scheduled automation, I am trying to calculate the difference between the current day and the Target Start day.  The automation runs successfully, but the variable that I am trying ...

• Question
• cloud
• jira
• jira-cloud

Is there anywhere to change the Description type so formatting is easier?    

• Question
• cloud
• jira
• jira-cloud

Heya,  For each Sprint I would add our goals and this would display under the Sprint Name in the Active Sprints view. In this new layout the goals are not displaying on our Sprint Board. Is t...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,  I am trying to use the lookup work items component in Jira Automation to iterate on a result but I can't return the set of results that I am expecting. My rules are as follows: Create va...

• Question
• cloud
• jira
• jira-cloud

I want to be able to see what version a Bug was found.  I read there is an Affected Version field but I dont see it   How else can I track this need?  Currently bugs are logged and f...

• Question
• cloud
• jira
• jira-cloud

Hello, I am attempting to do a bulk import from a CSV to create about 25 work items. My org's setup has a required custom field, "Account". I was able to successfully select this field for mapping t...

• Question
• cloud
• jira
• jira-cloud

How do I set CARD COLORS in the new Jira layout?  This is as of July 2025. I want to set the card color 2 days after a field, "Dev Start Date" is set.  This field is the Developer Sta...

• Question
• cloud
• jira
• jira-cloud

Hi Im following the instructions below to create a software ticket  based on another instance service desk ticket transition; however , when I run the tests , the result is always "No work item...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-software

Hi. I'm trying to use automation in Jira Cloud to set the Start Date of issues (work items) to the date and time that work was first logged against the issue. This is easy if work has never been log...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I'm experiencing an issue with the Jira Cloud sandbox. I created a sandbox environment for my instance (on the Premium plan), and I already received the sandbox URL — it's accessible a...

• Question
• cloud
• jira
• jira-cloud

Today all my jira items have a link in the right sidebar that says "Open in VS Code".  My team does not use VS and I didn't add this. Anyone know where this came from or how I can turn it off?

• Question
• cloud
• jira

Since the new navigation update was enabled in our org, we are now experiencing a problem where completed stories are appearing in the backlog. https://support.atlassian.com/jira-software-cloud/docs...

• Question
• cloud
• jira
• jira-cloud

The recently implemented forced navigation system on the left-hand side of the interface has proven to be highly unsatisfactory. It necessitates an additional number of clicks, the loss of the alphab...

• Question
• cloud
• jira
• jira-cloud