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Work Item created email notification not sent to assignee

griesi007
August 29, 2026

Whenever a reporter creates an issue in Jira Free and immediately after creation assigns it to another user, the assignee does not receive an email notification. This does not work for some time now. It worked in the past.

The assignee does receive email notifications for comments with @ mentions.

I already checked the notification settings of the assignee in profile settings which are all active. Also i checked notification settings in space. All include the "Current Assignee"

I also checked "Space email audit" which is completely empty for all users in space

 

Bildschirmfoto vom 2026-08-29 09-06-13.pngBildschirmfoto vom 2026-08-29 09-05-51.png

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