Community resources
Community resources
Community resources
Jira
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Where can I raise the issue that under my notifications I could see notifications from another company, that I am not a part of their organization. These happened twice and I got screenshots...
- Question
- cloud
- jira
- jira-cloud
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Good afternoon. we would like to access dianet.atlassian.net (again) 1. when i browse to this URL i cannot acces it as it seems to be unavailable 2. when i try to (re) re...
- Question
- cloud
- jira
- jira-cloud
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when i, as a site admin, try to add a user, the error "something went wrong - try again later" is shown. I already tried 5 hours ago with the same error. Sometimes, every 20th try is a success. ...
- Question
- cloud
- jira
- jira-cloud
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Previously I was able to remove completed retrospective action items by clicking on the corresponding checkbox. Now this function is not working anymore. How can I remove completed action items from ...
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Hi team, this ticket has been open for more than 1 year now: https://jira.atlassian.com/browse/JRACLOUD-83652 (New issue search results - Components/Labels/Fields with multiple values only ...
- Question
- cloud
- jira
- jira-cloud
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my colleague richardo.irace@lutech.it is unable to connect. Previously it was configured on another client (helvetia) now it must work in JVCAA. Can you reset the user so he can get the qrcode and re...
- Question
- cloud
- jira
- jira-cloud
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Hi everyone. I have an Atlassian Data Center instance with Jira Software and JSM installed. My JSM license has expired, but my Jira Software license is valid until 2027. Why can’t I use Jira Software...
- Question
- data-center
- jira
- jira-data-center
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Dear Atlassian Support Team, I am the administrator for my Jira instance. My trial ended on April 29, 2026, and I am currently seeing an overdue amount of USD 229.97. I have two main concerns ...
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I have an automation running in my company that clones a specific service request ticket into a Kanban project. Now I’m having trouble transferring the assigned person to the cloned ticket. I hav...
- Question
- automation
- cloud
- itsm
- jira
- jira-cloud
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When estimations are given and time is logged, then remaining time is displayed based on the logic(estimation-time logged). When the remaining time is changed then the bar will be divided in to three...
- Question
- cloud
- jira
- jira-cloud
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Description: In the "All work" view within a project, there's a "Clear all" button that resets sidebar filters (status, label, type, etc.). However, it does not reset the People quick-filter (the av...
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Hi, due to inactivity (and emails about it that I unfortunately missed due to some unforseen circumstances) my jira and confluence boards got deactivated. How can I reactivate/recover my account?
- Question
- cloud
- jira
- jira-cloud
- not%20applicable
- user-management
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We've been using '/rest/api/3/search/jql' to extract data on Azure Synapse Spark Notebook. From 1st of May, it started to return empty data, and it worked perfectly well until the day before. Has an...
- Question
- cloud
- jira
- jira-cloud
- rest-api
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When right-clicking in Jira (e.g., on a backlog board on a Jira Item), Jira's custom context menu overrides the browser's native one. Please add an entry like "Browser context menu" at the bottom of ...
- Question
- cloud
- jira
- jira-cloud
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When I try to access my Jira board shortcut, it just keeps thinking and then gives me an error.
- Question
- cloud
- jira
- jira-cloud
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These two questions are currently acting as trust blockers for a number of our customers' Rovo adoption decisions. Any clarity from the Atlassian team or experienced community members would be greatl...
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We noticed that Jira Service Management and Customer Service Management are tagged as Service Collection Standard (EoS) in Atlassian Admin. This is unexpected, as our subscription was recently revie...
- Question
- application
- cloud
- jira
- jira-cloud
- jsm
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Site: doodhvale.atlassian.net Project: Flutter App Development Project Key: FT Board ID: 3 Settings URL: doodhvale.atlassian.net/jira/software/projects/FT/settings/boards/3/columns Problem 1 — Colum...
- Question
- cloud
- jira
- jira-cloud
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Hello support i was using a free jira plan for my school project and somehow it got suspended and switch to a premium plan is there any change i can get my project back on a free plan
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Hello everyone, I need your support to figure this out. I want to set up a rule that automatically assigns a priority based on the priority selected in a created form. We have different types of for...
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Hello i have been trying to find the answer whether TM Scrum project also support parallel sprint or not. bit confused as Atlassian has clearly mentioned on the site that parallel sprint is suppor...
- Question
- cloud
- jira
- jira-cloud
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Hi everyone, I’m looking for help regarding a Jira Cloud instance (maurizio.atlassian.net) that has been recently deactivated due to inactivity. I received an email from Atlassian asking me to log ...
- Question
- cloud
- jira
- jira-cloud
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Hi, I’m looking to create a dashboard in Jira for an executive audience that provides a consolidated view of Epic-level health across an engagement. Specifically, I want to showcase: Number of Ep...
- Question
- cloud
- jira
- jira-cloud
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Hi, i want to hide/disable the key in the ticket field/column, please. In my case, the key is called KAN-number. It's not important to me, and this key confuses the information. I need a clean scr...
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Dear Team, My account recently got deactivated due to inactivity. The last notice seems to belong to 11 Apr. I'm trying to reach out to see if Atlasian is so kind as to reactivate it for us, and ...
- Question
- cloud
- inactivity
- jira
- jira-cloud
- recovery
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