Jira

The company doesn't have yet any Organization administrator. The company have no access to Ex Organization administrator' s mail box. How to do to have new Organization administrator ?

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• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud
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Hi all,  We have team managed boards, and as of today when I create a new ticket underneath a column it vanishes from the board view. I still see it in List view, but it doesn't show in Board v...

• Question
• cloud
• jira
• jira-cloud

Hi,   I submitted my app for listing in the Atlassian Marketplace on January 5, 2026, and I wanted to check on the current status of the review.   Could you please confirm whether the r...

• Question
• cloud
• jira
• jira-cloud

  Hi, How can I change the language in edit mode? When viewing the charts and other elements, everything appears in English, but when I switch to edit mode, it changes to Chinese.

• Question
• cloud
• jira
• jira-cloud

Dear Community, I am doing a small PoC on Jira Cloud Free. I've noticed annoying bug with disappearing issues. See video: https://youtu.be/U8VROdOLomg   - all automations are disabled - all...

• Question
• cloud
• jira
• jira-cloud

Hi We are using Jira Cloud with an incoming mail server (Microsoft 365) to automatically create support tickets from emails. Since yesterday, this functionality is no longer working correctly. Whe...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Dear Team, I hope this message finds you well. I would like to respectfully ask for your understanding and reconsideration regarding the current access restrictions on configuration metadata. At t...

• Question
• data-center
• jira
• jira-data-center
• jira-server

I’m looking for a way to programmatically link a Slack thread with a Jira ticket so that messages between the two stay synchronized bidirectionally. Specifically, I need: 1. An API or integration m...

• Question
• cloud
• jira
• jira-cloud

I'm working on building a use case that integrates Atlassian Rovo with CI/CD scenarios, specifically leveraging GitHub for our development workflows. A critical component of this integration involves...

• Question
• cloud
• jira
• jira-cloud

I signed up for jira after that when I tried to click on go to jira option my project is not opening it is continuously on a loop after that it is showing that you are almost there , It looks like ou...

• Question
• cloud
• jira
• jira-cloud

Hi Jira Support Team, We noticed an issue in the Board Filter, where one user appears as a code (e.g., User 63E22) instead of their actual name. However, the user’s name displays correctly in the A...

• Question
• cloud
• jira
• jira-cloud

For Jira Cloud's "All Work" list, is there a way to list all the Key values in sequence regardless of Work Item nesting (eg. Epic > Story > Subtask)? I used the JCL below, but the Work column'...

• Question
• cloud
• jira
• jira-cloud

JIra Cloud's Manage Backups page (Standard version) is not allowing me to run daily backups 24 hours after a previous backup. I was able to run a backup at 5pm on Tuesday. At 5pm on Wednesday, wh...

• Question
• cloud
• jira
• jira-cloud

Renomeei um status intermediário que estava como "QA" para “Concluído” em um board. Depois disso: A Board view parou de mostrar as solicitações A List view mostra todas as solicitações normalm...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I’ve implemented the automation rule exactly as described in this article: https://community.atlassian.com/forums/Jira-articles/Updating-dependent-task-s-dates-when-predecessor-task-da...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Trying to set up automation to clear Due Date when an item Status is moved to Done, to have Calendar automatically remove the item. 

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

At some point last week, I tried to resize the sidebar to see more of the menu items and it resized to half the page, unintentionally.  Now when I try to resize it to be narrower, I get the curs...

• Question
• cloud
• jira
• jira-cloud

I have a team managed project set up as a kanban. On the backlog tab of the space, I have the issues segmented by Board and Backlog. Essentially I want a JQL that'll give me all issues in the Backlo...

• Question
• cloud
• jira
• jira-cloud

I’m planning a Jira Server to Cloud migration and wanted to get advice from others who’ve gone through this recently. At Funnelsflex, we’re reviewing an existing Jira Server setup with multiple cust...

• Question
• data-center
• jira
• jira-data-center

Hello everyone! We have a premium license and have 15 seats for Org admins and whatever else shared that, but I don't know exactly which groups do that.  We are currently 22/15 for seats, ...

• Question
• cloud
• jira
• jira-cloud

Hello, I have a question regarding the Time Tracker in Jira, it is not visible for me and I’m unable to check logs reports time on issues. Could you please help me with this? Thank you!

• Question
• cloud
• jira
• jira-cloud

I dont have the option enabled for create API token- and it says disabled by admin. How can request admin to enable. while non of my colleagues have this issue. 

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

I'm trying to create an automation that requires me to use my (and other users') account ID. How do I find my account ID? I tried going to admin.atlassian.com to look for users in the direc...

• Question
• cloud
• jira
• jira-cloud

Good day, the reason for my query is the following, I need that in the search for some test cases of an execution, the columns show the assignment of the execution (not the assignment of the case),...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi there,  We've got an issue linked to multiple status within a column in Jira. We were used to transfer a ticket from a status to another, even if it was in the same column. Directly from th...

• Question
• cloud
• drag-and-drop
• jira
• jira-cloud
• status