Jira

i have tested all the importers and reauthorized them and looked in thier google inboxes and emails are there, seems to have started this morning. I have looked everywhere and there is no issue on th...

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Support, We’re using a Jira Work Management project for our Sales Pipeline, and the board’s “Hide done work items” setting currently maxes out at 60 days. For our sales process, we ...

• Question
• cloud
• jira
• jira-cloud

I have a Group Picker field called Team Assigned. This group custom field has Assignable User permissions. It is also set up to only allow the Assignee to be someone from that group.  My issue ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want to create an automation that sends a slack message with release notes once a version is set to "released". I don't want to use confluence and would prefer the body of the message to list the a...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

Is there a way to create a custom field or repurpose an existing field that would roll up into 'Original Estimate'?  I would like to split out our Original Estimate field with a 'Original QA Est...

• Question
• cloud
• jira
• jira-cloud

My organisation has multiple jira subscriptions for different team. But all the users share the same email server / email domain. So I can't see my team in managed users list. If I change my domain t...

• Question
• atlassian-cloud
• cloud
• jira
• jira-cloud

My organization has been configured to pull from a Gmail inbox using Oauth, but it seems to no longer be working.  When testing the incoming server, it does not return an error but says there ar...

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

When I'm trying to access specific ticket https://sourceatlantic.atlassian.net/browse/EFE-162 browser is just redirecting and redirecting unlimitedly, and the specific ticket is not loading and ...

• Question
• cloud
• jira
• jira-cloud

I was working on the TMX execution for which I had results in the artifactory and when I used to upload the results through the import option in the test execution , it affected the test plan, so man...

• Question
• cloud
• jira
• jira-cloud

Our organization does not allow users to save to Google Drive. How do I remove the option for users? 

• Question
• cloud
• google-drive
• jira
• jira-cloud

Hi everyone, I’m hoping to get some clarity on best-practice when running both a Scrum team and a Kanban team inside the same Jira project. Context Both teams work in the same project. The bo...

• Question
• cloud
• jira
• jira-cloud

  In a work item, it is possible to link other work items. In the past, the linked work items were organized in separated lists by the type of links (related to, created by ...) . It was very...

• Question
• cloud
• jira
• jira-cloud

When I try to switch from Bitbucket to Jira I see that I almost get through to our organisation JIRA but then I go back to id.atlassian.net and get stuck in a redirect loop. Got this message: H...

• Question
• cloud
• jira
• jira-cloud

Bonjour la Communauté, Je configure le serveur MCP Atlassian pour notre agent IA afin qu'il puisse interagir avec notre Jira DC/Server et notre Confluence. Le serveur est en ligne et l'authentificat...

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• atlassian
• data-center
• datacenter
• jira
• jira-data-center
• +1 more tag...

Hello I'm using jira free-plan.   I archived some work items, but unable to restore them. Even with admin role and wouldn't mind to extend this permission to all the projects (global like). &...

• Question
• cloud
• jira
• jira-cloud

I'm bringing data from Jira to a database, I have a connector for that. But when I try filtering for the "updated" field, I get some errors like the following:  The value "2025/11/12 13:18" for...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

We’ve run into a strange issue with our Scrum board. Overnight, we lost access to most of our epics and stories. We have 10 epics in total, but only 3 are currently visible, and several stories are m...

• Question
• cloud
• jira
• jira-cloud

Hi! I'm trying to assign a task to a specific person, but the error keeps popping up: we couldn't save the user value. Could you please check?   

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hey. Just wanted to confirm this with other knowledgeable people: There seems to be little reason to use business/work management projects anymore. With the new navigation Software projects now off...

• Question
• cloud
• jira
• jira-cloud
• jira-work-management-cloud

Hi,   My collegae do receive notification emails from JIRA but the verification email to login to his account didn't send!   I tried to contact support but it seems impossible, AI keep ...

• Question
• cloud
• jira
• jira-cloud

As an admin I try to add new user to Jira and send invitation with app access to Jira. User accepts invitation and receives following error message.     What to do?   ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi Team, I am trying to fetch open tickets from our Jira SW Server using an integration tool (n8n). I am encountering the following error: The requested API has been removed. Please migrate to the...

• Question
• cloud
• jira
• jira-cloud

Hi, e-mail notifications are sent to the ticket reporter when a comment is added, or for other ticket events. When the reporter answers to the e-mail, Jira creates automatically a new task, as a ne...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

Bonjour, J'aimerais trouver un moyen qui me permet de retrouver tous les packages qui ont un statut MEP et dont le scope ont des tickets ou pas.  Merci pour votre aide. µ

• Question
• cloud
• jira
• jira-cloud

Our ex-colleague seems to be the admin of our Atlassian account. As a company owner I want to be our admin and now I can not access our account. How can I claim ownership?

• Question
• cloud
• jira
• jira-cloud