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Cannot create a site on atlassian

Nagul Shaik
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2026

From last 2 days, i am trying to create a site for Jira and Confluence but with no luck. It keep giving me the same error. I am currently trying but not able to get past the site creation only.

2 answers

2 votes
Tansu Akdeniz
Community Champion
July 28, 2026

Hi @Nagul Shaik 

  • Please try in different browser and incognito mode.
  • Disable browser extensions.
  • Change the network, try vpn connection temporarily.

If problem persists, please contact Atlassian support team with Trace ID via https://support.atlassian.com/contact/#/  If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

Nagul Shaik
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2026

I am not boought any license, i am on free license for now.

0 votes
Ankit Srivastava
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July 28, 2026
Nagul Shaik
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2026

I tried it but no luck, private browser, different browser, no vpn , with vpn, nothing works. If i try to raise a support ticket, it says no site found. Obviously because i am unable to create a site. That is the problem.

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