Our MCP agent is failing

[Admin]

We have been receiving the following error while calling our Jira MCP agent

MCP server protocol error: MethodNotFound

{"pluginName":"JIRA Task Agent","serverName":"jirataskagent","serverUrl":"https://mcp.atlassian.com/v1/mcp","toolName":"searchJiraIssuesUsingJql","toolArguments":{"cloudId":"a830edad9050849wcoybnno.atlassian.net","jql":"project = PRM AND issuetype = Bug AND resolution IS NOT EMPTY ORDER BY priority DESC","maxResults":10,"fields":["status","priority"]},"response":{"responses":[]}}

[Viswanathan Ramachandran]

Hi,

This looks like a tool/version mismatch rather than a JQL issue. The MCP server is reachable, but it does not expose searchJiraIssuesUsingJql, so the request fails before Jira evaluates the query.

Recommended steps:

• Update the MCP endpoint to https://mcp.atlassian.com/v1/mcp/authv2 
• Reconnect/re-authenticate the MCP client and refresh its discovered tool list
• Replace the hard-coded searchJiraIssuesUsingJql call with the exact Jira search tool currently returned by MCP tool discovery
• Verify the cloudId format, as the value shown looks like a hostname rather than a Cloud ID

Also ensure the configured server URL is plain text and not Markdown or a URL containing encoded quotes.

would you let me know how it goes.