Jira

The CSV export from the Jira issue search page results in an empty file in Jira Cloud when the number of results from the search is high

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

I'm trying to write a bug and cannot because I believe I setup my account incorrectly.

• Question
• cloud
• jira
• jira-cloud

Hi, How do I import tasks from an excel file into an existing company managed project? Thank you

• Question
• cloud
• jira
• jira-cloud
• jira-software

This is very frustrating.  Absolutely everyone needs this.

• Question
• audit
• cloud
• compliance
• jira
• jira-cloud

We're upgrading to Jira Enterprise and are excited about the ability to create multiple sites within one org. We anticipate many users needing access to multiple sites. We have managed users due to o...

• Question
• cloud
• jira
• jira-cloud

Wondering if anyone has a solution to this issue. Basically, I work for an MSP that has a ticketing system called Syncro that generates a ticket whenever and email is sent to "Johndoe@support.com". W...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have a kanban board that's been built to work on items from a specific epic. I'd like to make something of a nested query to show additional items however. Specifically, items that are linked to st...

• Question
• cloud
• jira
• jira-cloud
• jira-software
• jql
• +1 more tag...

When using SmartValues in an automation (trying to make a dynamic comment depending on IF conditionals), I am having issues with a function chain which returns true, not working properly when I e...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud
• script
• +1 more tag...

Hi, My company would use JIRA: Bug Tracking Template to replace existing bug tracking system. Is there any tutorial in JIRA to provide how to customize JIRA > Software Developer > bug trackin...

• Question
• bug-tracking
• cloud
• jira

need to move several epics & corresponding stories to new jira project .  don't see a "bulk move" option -- how would i move this in bulk?    

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi Community, I have 4 level hierarchy : Portfolio Epic > Feature > Task > Subtask in a project. My use-case is: When Portfolio Epic moves from In Progrss to Close status, then all it's l...

• Question
• adaptavist
• advanced-roadmaps
• app-central
• appfire
• behavior
• +9 more tags...

Good day,  I have a user who requested for a custom field Effort Variance. This field is essentially subtracting Time Spent (sys field) from Original Estimate (sys field). I am trying to use an...

• Question
• cloud
• jira-software

Hello,  I want to disable the sbumisson of a new request when user hits enter. We need to restrict the creation of new ticket only when the "send" button is clicked. I am using JSM Cloud but I...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello all, For starters, I'm very new to Jira, trying to help out the admins with automation and I've hit my first major roadblock.   The short version is.. we have a field that is suppos...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Hello everyone - seeking assistance on how to get my burndown chart to show data.  We have our estimation set as story points, and I've confirmed that story points are being assigned to issues a...

• Question
• cloud
• jira
• jira-cloud

How can I transfer data over from Trello to Atlassian and then delete all data from Trello account

• Question
• jira
• jira-unknown-hosting-type
• trello
• unknown-hosting-type

Hello , I just signed up for a free trial version of jira and they automatically set me up for premium at no cost for 30 days. But I will never be on premium to begin with and I just don't want to w...

• Question
• cloud
• jira
• jira-cloud

Hi all,    I've just accidentally deleted a column view (field?) in JIRA Product Discovery called "Roadmap" that had 2 statuses (Now, Next, Later) Does anyone know how I can either resto...

• Question
• cloud
• jira-product-discovery

That used to be the case. Now it's just the name of the browser tab. Which makes no sense. It should be the other way around: Project Name in the Browser Tab, Sprint Name above my board. From the fu...

• Question
• cloud
• confluence
• confluence-cloud
• jira

Hello,  how can we enable Atlassian Remote MCP Server? We can not find it in the Atlassian Marketplace.   Regards, Salvatore

• Question
• cloud
• jira
• jira-cloud

Hello all, I'm currently using a Team-managed Scrum project in Jira and would like to know if there's any way to customize the card or column colors based on status (e.g., TO DO, IN PROGRESS, DONE),...

• Question
• cloud
• jira
• jira-cloud

I have to reset a password for one  specific account but the reset link never comes. The email is working but the reset link mail don't come (Isn't in my spam folder).

• Question
• cloud
• jira
• jira-cloud

We would like to keep a mapping between "Customer", which is a custom field in both our JSM and our Jira projects. We also have a custom user field called TAM, (technical account manager). We want au...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, I am looking for best practice/s advise from Atlassian support community. This is related to the couple of scenarios/use cases I have below that I am trying to figure out for my team as per my ma...

• Question
• cloud
• jira
• jira-cloud

How can I use Jira automation to set or update child issue due dates to always be a set number of days before the epic’s due date? 

• Question
• cloud
• jira
• jira-cloud