I cannot create a new user. It allows me, an ADMIN to create the user, it provides a USER ACCOUNT CONFIRMATION, but the user never receives an email from JIRA and the record of the newly created user...
When viewing my board I see horizontal tabs called Summary, Backlog, Kanban board, List, All Work, Components, etc. On the All work tab there is a field to enter JQL that defaults to listing a...
Hola Equipo, Desde hace unos dias no he podido ingresar a mi tablero de JIRA
We've recently started seeing a weird issue where Figma designs disappear after being added to a ticket. The first couple times an engineer asked where the design was I thought it was just a miss on ...
good morning Atlassian Team, I'm having trouble with the SLA. When I look at all my open tickets, I see this icon on all of them, and I can't access my SLA configuration.
I'm exploring ways to setup Jira Project to ensure DORA metrics can be reported based on the way fields are setup in Jira. Do we have readily available add-on that can report on ...
Hi, I have someone who has access to a board but isn't able to delete attachments from various tickets in it unless she attached them. I thought that if someone has access to a board, they're able to...
I can't include any items in a sprint. I get a generic error and I don't know what the problem might be.
Looks like the automation rule would still need to be set up for the sub-tasks to be automatically assigned the same fix version..Has this been changed recently?
Hello, Is it possible to create an automation that does the following: When work item is transitioned from "PR created" to "Testing on DEV" - assign the QA if the work item is in the next un...
My automation is quite simple: When: field edited Then: Update same field in sub-tasks I did it this morning and it did not even trigger. The only thing I can think of is that I se...
Hi since this morning we receive this error and all our Jira instances are affected and we can not access them: "Hash 17ZYTET Trace 77c7729911f647d1b97bf29f24b47fd9" Please let us know w...
Hello, We are trying to upgrade from JIRA JSM 5.12.26 to JSM 10.3.12 on DC non clusterd. Since for JIRA LTS versions we have used the installer as for previous instalations. We have config...
Hi - I'm just starting out with Atlassian Projects which look like a great solution for my team. I'm having an issue though with the sync between the Project and the associated Jira Epic. When...
I'd like to export/migrate a Jira board, backlog, and all the comments associated with it—basically, an entire space/project. How can I do that? The idea is for the data to end up in someone else's ...
Hi All, I believe in Confluence Cloud, you can just use 'Smart Links' to update Jira issues directly, without actually clicking through into Jira. But is there a way to do this using DC? I ideally w...
my Jira orgnization site is not working today oct 20 2025 any issue
I am using Zephyr Jira, and want to upload a file to all the test cases in bulk. Is there any way to attach a document/file to all test cases at once?
Hello community! Does anyone else is experiencing problem logging in via SSO, and/or to id.atlassian.com? In addition I see the under admin.atlassian.com, all organisation have the same name "My Or...
Hello there, we are currently experiencing login issues. We are using SSO with Microsoft and the SSO works on other platforms but not on Atlassian. We can also no submit a support ticket since it re...
We have a 3rd party app that we use in production today - it's a paid app (Xray). I've just shifted from Standard to Premium Jira licences, and so we've now got a Sandbox. I'd love to have Xray avail...
Seems like bounces.mail-us.atlassian.net is an incorrect DNS record Atlassian requires in a custom email domain set up. Tiny problem: that domain name doesn't exist. bounces.mail.atlassian....
I want to prevent users from editing a field (Customer desired Go Live) on standard issues under an epic. To do that, I'm using the log audit to capture the change and then setting the field back to ...
Is Jira Asset Management account must be in on-premises Domain Administrators Group? What minimum permission should Jira Asset Management account should have to manage assets in Domain
Hi All! I'm trying to create a plan that includes Epics in a specific project (E.g. Project 'ABC'), which may have tasks/stories that belong to other projects without having to set up a filter that ...
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| October 23, 2025 11:23 PM PDT |