Jira

Hello, I've encountered some strange behavior. We have an automation rule that changes the issue status to 'Assigned' once a assignee is set. But on one of our issues, this rule is triggered about 8 ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want be to able to share a dashboard to unauthenticated viewer. I made public the filter used in the gadget and the dashboard, but the issues  referenced by the filter belong to a space that ...

• Question
• cloud
• jira
• jira-cloud

I'm experiencing unexpected automatic status transitions on a Jira ticket. What's happening: I have a ticket that was moved to "Done" status. Since this task involves multiple PRs, I manually transi...

• Question
• cloud
• jira
• jira-cloud

We were looking at an individual story and decided to use the 'Hide Test Coverage' option for the Test Coverage section, but now we are unable to work out how to make this visible again. Please advis...

• Question
• cloud
• jira
• jira-cloud

Can I use my fingerprint reader that I use to login into Windows and other web based sites that have passkey authentication?

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

I have created three components in the company-managed jira space. Then I wanted to assign component leads but the selector is still empty. How can I create persons which I can then choose from and ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I’m trying to extend Jira Cloud functionality by running custom scripts or advanced automation beyond the built-in rules. I’ve explored native automation features, but they seem limited for my use ca...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I’m currently using Jira Software (Cloud) and trying to build a simple internal “portal-like” dashboard where users can click links to access forms. I was looking for a Text or Rich Te...

• Question
• cloud
• jira
• jira-cloud

I Want to delete my account, how to do this ?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Is it possible to make component lead as mandatory/ Required field while creating components in Jira

• Question
• component
• data-center
• jira
• jira-data-center
• jira-server

My JIRA incoming mail handler is able to add comments to exiting issue but not able to create a new Jira issue. I'm ensuring that no existing issue ID in email subject to trigger new issue creation ...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

I have been working a lot with Jira hierarchies and existing apps. I often find managing relationships beyond Epic(like intiatives or custom levels), visualizing the structure, or tracking progres...

• Question
• cloud
• hierarchy
• jira
• jira-cloud

Has anyone here successfully imported work items in a space that's mentioned in csv? The article documents support for this https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-...

• Question
• cloud
• jira
• jira-cloud

Cloud based, company managed project - created a new space. I'm new to this company and this particular JIRA instance/configuration. I'm unable to add issue layouts. I want most of the standard issue...

• Question
• cloud
• jira
• jira-cloud

I am trying to capture the value of a Field Type Service Field in my Jira Automation but the value is coming up blank when using the Log action component.  Affected Services: {{issue.custom...

• Question
• cloud
• jira
• jira-cloud

We’re using the official Jira Cloud for Slack integration in our company, and some users are seeing the following banner in Slack when a Jira issue link or key is posted in a channel: “Hi @username...

• Question
• cloud
• integration
• jira
• jira-cloud
• jira-cloud-for-slack
• +1 more tag...

Hello, I have 100 or so epics in my project and I have an issue type "Objective".  The goal is to have the epics related to objectives.  For example: Objective A is related to:   &n...

• Question
• cloud
• jira
• jira-cloud
• linkedissues
• relates

In the work item layout the field "Issue color" is placed in the Description fields for our Issue Type "Feature".  This is also the case for the issue type "Epics". In the normal Issue v...

• Question
• cloud
• jira
• jira-cloud

In updating the Atlassian MCP with Claude Code to use https://mcp.atlassian.com/v1/mcp , pagination of Cloud Jira search results (via nextPageToken and isLast) is no longer workin...

• Question
• cloud
• jira
• jira-cloud

Hi all, While this question is prompted by the recent issue with Jira automation failing, it is a more general question.  If there is some internal Atlassian failure, how do we as customers kn...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

Been sending messages to update a quote. Not a single response back. This is for sales to increase the licenses - you would think they would respond to these at least?  The online tool, does no...

• Question
• cloud
• confluence-cloud
• jira-cloud

Hi, In our Jira Environment, I have an user with problem to log in. The situation is described by follow steps:   1- Fill the email; 2- Fill the password; 3- User see the message in image ...

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to integrate the Day.io app for time tracking with my JIRA dashboards. I was able to install the plugin successfully, but when I open it, the following error appears: "App updat...

• Question
• addon-com.day.io.jira.plugins.time-tracking-integration
• atlassian-marketplace
• cloud
• jira
• jira-cloud

Hi,  How can I fix this? Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known probl...

• Question
• cloud
• jira
• jira-cloud

jira ITSM automation not working.

• Question
• cloud
• jira-service-management
• jira-service-management-cloud