Jira

We have a custom field called application and a number of options under it that all contain "HC - " as part of their name as well as several other options.  I want to filter on only the options ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone! My question is the title, what is copied when doing a clone for an issue. We need to define some custom fields to not be copied while cloning in our project. All the info in the commun...

• Question
• cloud
• jira
• jira-cloud

Hi, I have an issue with posting screenshots on comments in a team based prokect when the issue is on certain status,  for example ticekts that I can post images to the comments are on status t...

• Question
• cloud
• jira
• jira-cloud

Hi Community, I’d like to check whether it’s possible to use the Copy Product Data feature to merge two instances that belong to separate organizations. If this is supported, could you please sha...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,   I'm currently exploring the capabilities of Rovo within our Confluence environment and was wondering: Can Rovo access and analyze structured data stored in Confluence database...

• Question
• cloud
• confluence
• jira
• jira-cloud
• rovo

If I have a issue what is due within next 3 days, I get an notification per Email (I am assigned to this issue and I am also the reporter). That's good. Problem is that I get this Mail (Subject "Iss...

• Question
• cloud
• email
• jira
• jira-cloud
• notification

I'm not receiving any emails with the verification code from Atlassian when trying to log in from another browser. Could you please check what the issue might be

• Question
• cloud
• jira
• jira-cloud

안녕하세요, 저는 Jira (standard plan)를 사용하고 있는데 , 실수로 Scrum 프로젝트 중 하나에서 Epic 을 삭제했습니다. Epic에는 여러 개의 연결된 이슈(스토리와 작업)가 있었습니다. 삭제한 후 휴지통이나 복구 옵션에서도 찾을 수 없습니다. 관리자 권한이 있지만 삭제된 Epic을 복원할 방법이 아직 보이지 않습니...

• Question
• cloud
• epic
• jira
• jira-cloud
• recovery

we can not logging by using the email : "HTO NOC Team" <HTONOCTeam@htoman.com>   also the authentication code can not be received , can you support to sharing another method to access ?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

H support is not supporting 

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• user-management

I was away from Atlassian.com for long time and in the process the shared space that I created got deactivated.  Could you please help me on how to activate it? Shared Space: sendil.atlassian.n...

• Question
• cloud
• jira
• jira-cloud

We’re looking into updating the Jira Software Timeline to display all work items, not just those with a parent (epic). This change would help teams see the full picture of their wor...

• Article
• cloud
• jira
• jira-cloud
• jira-core
• jira-software
• +1 more tag...

Hi all My Board filter pulls in work items from a number of different projects and I have no issues with stack ranking different work items (I am the Space Owner and Project Admin) I have handed th...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I'm just trying to access my Jira space but the page just keeps loading, sometimes it shows the "error page" but immediately reloads again. Any idea on how to solve this?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello fellow colleagues,  In 2023, it was my first time to use Jira Cloud with a free plan, and I have created a project which I called "Sandbox". I tried it out, created some draft stories the...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian team, you've been very helpful in the past so we want to share this problem with you and ask if you have a solution for it.   Context We manage a pretty big organization (thou...

• Question
• api
• automation
• cloud
• git
• jira
• +3 more tags...

I am looking to create a new jira board under an exisiting project. This board ideally will only be accessed by certain users who can't access other boards on the project.   Is there a way to ...

• Question
• cloud
• jira
• jira-cloud

Hello, How do I create a document that provides an issue correction method before the user creates their ticket.

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I can't just edit story point estimation by not starting the sprint. Here by the hover I can edit the estimation: But to add story point estimation for the tasks with no active sprint is not po...

• Question
• cloud
• jira
• jira-cloud

Whenever status changed from "To Do" to "In progress" for EPIC, then update or assign the default value for story point as 1 and Priority as Medium. For this use case, i need automation script.

• Question
• cloud
• jira
• jira-cloud

As a product owner, I (like my development team) want to be able to see a hierarchical backlog in the backlog view. Currently, all items can only be viewed individually in the (sprint) backlog. Just ...

• Question
• cloud
• jira
• jira-cloud

We have products and where we support 3-4 parallel stream and each support for will end for 4-6 years. Currently we manage bugs in our home-grown tools like below. Supporting Streams: Release Str...

• Question
• cloud
• jira
• jira-cloud

Hello, We're experiencing a strange issue with our app that connects to Atlassian Jira via the REST API. The app uses an Atlassian account that has all the necessary permissions - the user is an or...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I’m working on some automation using Jira Cloud REST APIs with OAuth 2.0 (3LO) authentication. My integration performs various site-level operations like creating issues, updating project ...

• Question
• cloud
• jira
• jira-cloud

This issue started occurring on November 3. When I create subtasks, the subtask icon no longer appears at the end of the parent issue’s summary in the Backlog view. This behavior also affect...

• Question
• cloud
• jira
• jira-cloud