Jira

I have customers replying to closed or resolved tickets.  Is there a way to automate the system to open a new ticket when I receive a reply to a closed one? Additionally, if I get a reply on a...

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• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have been at this for houes. have owner and employee has admin.  Still no delete icon.   So frustrating.  Seems like zero support from Jira as well.  Please help  

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• cloud
• jira
• jira-cloud

I have a Plan in Jira in which I included a custom field with the datatype 'number'. Now I want to add the field into the filter options of the timeline but it says "fields of this datatype could not...

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• jira-cloud

I am trying to Integrate JIRA and Jenkins following this document https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-jenkins/ Everything is working fine upto Test connect...

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• jira
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How do I get human assistance instead of browsing countless help articles?

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• cloud
• jira
• jira-cloud

Hi everyone, I'm using this API to get attachment content on Forge: `/rest/api/3/attachment/content/{id}`. For example: <img src="https://api.atlassian.com/ex/jira/s213da21312312zee3/rest/api/3/...

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• forge
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• jira-cloud

Hi,  My company-managed boards have changed behavior today, rendering them unusable.   Previous behavior: Boards were by IssueType - Epic, Feature, Bug, Task etc.  Clicki...

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• cloud
• jira
• jira-cloud

Hello everyone, I’m hoping someone can provide guidance or a template for a Jira automation rule my team is working on. We receive automatically generated scheduled emails that create Jira Service ...

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• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Assets is an acquired feature deployed to JSM and non-JSM. For Software Projects, I am specifically curious about whether an Assets Object custom field can be utilized on a Form. There is a lot of su...

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• assets
• cloud
• jira
• jira-cloud

Whenever we receive a reply via email from a client, it shows as the reporter replying instead of the client email. How do I fix this?

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• cloud
• data%20center
• jira
• jira-cloud
• jira-service-management

I'm studying for the Atlassian Jira Administrator for Cloud Certification and would love to form a small, remote study group with others who are preparing for the same exam. If you’re currently study...

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• cloud
• jira
• jira-cloud

We don't use story points, so our burnup chart uses item count, and in this sprint, the horizontal axis had repeated dates - I'd never seen it like that before. Can anyone help?

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• burnup
• cloud
• jira
• jira-cloud

Hi Community,   Is anyone using any connector to connect his user or entire jira software instance to ChatGPT and Copilot?   Any recommendations?   Thanks, Nikola Vojtek

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• cloud
• jira
• jira-cloud

Difference between status and epic status for the EPIC, 

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• jira
• jira-cloud

je fais un export excel 'current fields' - l'excel sort avec des colonnes manquantes.  Avec un export CSV current field pas de souci mais avec l'export excel cela ne fonctinne pas  merci ...

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• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi,  In our project, we have 4 components. Currently, board display all issues regardless of the component. I want to configure a separate board for each component so that each board shows ...

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• cloud
• jira
• jira-cloud

...t;" maxThreads="200" minSpareThreads="25" connectionTimeout="60000" enableLookups="false" maxHttpHeaderSize="8192" protocol="org.apache.coyote.http11.Http11NioProtocol" useBodyEncodingForURI="true...

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We have a service management project for customer support and our support team links support tickets to Jira developer stories. Our developers don't have access to the support project and therefore ...

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• cloud
• jira
• jira-cloud

Are there plans to have a native integration between JPD and Gong, similar to the one product board has https://support.productboard.com/hc/en-us/articles/8773356129427-Integrate-with-Gong It...

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• cloud
• jira
• jira-cloud

I have total 8 user with multiple projects along with the respective clients in Basecamp and I want to move all of them into Jira, Please help me with the possibilities so we can migrate all the data...

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• jira
• rovo-atlassian-intelligence

Few latest comments for a Jira Tickets are deleted automatically on Jira. Not sure how they got deleted. No history too. They are really important. How to find them?

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I want to be able to view tasks from all projects, for example, based on filters. But only in the board view can I see the display by my categories. By categories, I mean the category field.

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• cloud
• jira
• jira-cloud

We’re excited to announce a highly requested feature: the ability to add cover images to your work items. This will start rolling out in January 2026. What’s changing Now you can personalize...

• Article
• cloud
• jira
• jira-cloud

I am attempting to access a Jira page for a group project on my laptop, but no matter what browser I use (Firefox, Chrome, Edge), I keep getting this page and error message: The status page says...

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• cloud
• jira
• jira-cloud
• jira-service-management
• jira-software

Hi there, I currently have Jira and Confluence products on the Free plan, and I would like to remove these products completely from my organization. However, I don’t see any option to deactivate or...

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• cloud
• confluence
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• jira-service-management
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