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Your Atlassian Cloud site is currently unavailable.

Emil Cholakov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2026

Hi, 

How can I fix this?

Page unavailable

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

2 answers

0 votes
Fazila Ashraf
Community Champion
March 18, 2026

Hi @Emil Cholakov 

Is your Atlassian site is on free plan or paid plan?

Are you still facing the issue?

Emil Cholakov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2026

It is free plan.

Emil Cholakov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2026

Yes

0 votes
Florian Bonniec
Community Champion
March 18, 2026

Hi @Emil Cholakov 

 

You are on the Atlassian Community, for such request you should raise a support ticket to Atlassian.

https://support.atlassian.com/contact#/

 

If you are in a free plan, you just need to access your site and it will not be deactivated for inactivity.

 

Regards

Emil Cholakov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2026

I cannot open support ticket.

Emil Cholakov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2026

Can you help me?

Florian Bonniec
Community Champion
March 18, 2026

IF it's related to free plan that has been inactivated for inactivity, you can raise a request here (https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/)

If you do not find you site in the list you can use Click here to type a value and then paste your site link.

 

Regards

Emil Cholakov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2026

Hi. I will raise a support ticket. Thank you.

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