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Community resources
Jira
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what is the best way to manage API tokens? How can I know when the token expires so I can generate new one?
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Can I give someone on my Jira site an API Token with rights to get emails of my users through API but not admin rights?
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Hello, We are currently unable to manage billing for our Atlassian account because our previous Billing Admin has left the company, and there are no remaining users with the Billing Admin role. ...
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The activity tabs in Jira now only display one tab with the others accessible via 'More'. This is very annoying Once again Atlassian makes unnecessary changes for the customer and keeps th...
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I’m trying to understand Atlassian’s upcoming data contribution changes for customers whose highest active plan is Premium. Atlassian says these changes take effect on August 17, 2026. Based on the ...
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I need to contact a human being at atlassian who can help me with my email address that was given by atlassian. I have tried again and again but...
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I'm looking for a solution to add an admin group to all filters and dashboards. After our cloud migration we need to standardize access and our admins can see and access all filters and boards....
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I'm reading over the documentation for Jira Projects, specifically for notifications. Under the weekly reminder portion it says for Projects, "Project owners will get a reminder weekly on their...
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Hi all! I do have a problem for a few days now. Before the JIRA spring update I could open tasks in a pop-up window by clicking on the relevant key. For example, Task 4 "EVENT-5071" under Test 1 "EVE...
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Hello, I want to add admins to the 'administrator group' though the system doesn't let me. I see a message stating : 1/3 account given in Jira service management, impossible to add members to the gr...
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I am receiving the following error message when I try to add a user to a space. Something went wrong Dismiss We can't add anyone right now. Contact your admin for help. Copy H...
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NP Business Space board layout broken after Spring 2026 release — forced status columns, lost epic-a
Hi team, On our Business-type Space "NSO/REFIT/Closures | Planner" (project key: NP, cloudId: aecc13a3-34e6-4405-963a-82458ee25d31), the Board view renders differently for me than for my colleagues,...
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Hi Team, Our site admin already left the organization last year. Unfortunately, no other user has admin access to make necessary changes. We want to renew our subscription but unfortunately, we are ...
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Why does Jira Automation *PR merged* only detect task IDs in title but not in nested commit messages
When I create a merge request from a feature branch where the underlying commit contains a task ID (see screenshot: LPBIT-3036 is the task ID in jira), it does not get detected by the automation, kee...
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I am trying to setup a simple automation the converts a incoming email request from a specific email into a Task. When i do some testing i get the error The issue type selected is invalid...
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I'm the org admin for our Atlassian account. Our previous billing admin (a former employee) was removed as a product user but is still set as the billing admin and receiving billing emails. I've atte...
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I wanted to forward some messages from google to the support email of my service desk project. In order to do that I added it to the "forward emails" in google, it has asked me to confirm the domain...
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Dear all, Some times I do not undertand what is in the mind of Alassian product managers. I just notice that their simply retired the way to get some trial licence on Jira DC instance. What do they...
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Help Create 4 user stories under a feature within the KSNS 2026 project where the Project Type field is updated to PDCA. This feature must not yet have any child issues. Under each of the 4 stories ...
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There are a few user's who have entered the wrong full names & I cannot update them. No one in our company can. The only message is "Full name is set by your Admin" however I am the Org Admin &am...
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Icons for work type are not logical or intuitive. Feature is lightning. But lightning which is dangerous and unwanted. A star icon is often used in GUIs for new features. duplicate icons for E...
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Dear Atlassian Support Team, I hope this message finds you well. I am writing to request a temporary license to activate Jira Data Center. The purpose of this request is to facilitate the migration...
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Hi all, Recently we've hired an external company that set up a new way of working for Jira within our company. They've made some roadmaps (plans) where releases are shown in the timeline. The releas...
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We can see 1000+ labels in our board when we want to use one of our existing labels, why it is not limited per board. My team must use one of our own defined labels, is it somehow possible to mana...
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Hi, I have added the time spent field in the issue view screen but it is not being shown. i have check to see if I was getting the time tracker data from Jira as a user said here . ...
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Atlassian Community Events
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| November 18, 2024 3:07 AM PST | ||
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| November 13, 2024 4:34 AM PST |