Assign Work Types to Space Roles

[Karsten Gutjahr]

Hi everybody,

is it possible in Jira cloud to permit selected work types only to selected space roles? E.g. only developers may create a bug and only sales persons can create a feature request?

Best wishes

Karsten

[Arkadiusz Wroblewski]

Hello @Karsten Gutjahr 

For Company managed Spaces you can use Workflow Validator.

[JRACLOUD-44557] Restrict creation of issues based on issue type - Create and track feature requests for Atlassian products.

Best,

Arek🤠

[Arkadiusz Wroblewski]

@Karsten Gutjahr 

Stop users from creating certain issue types in Jira Cloud | Jira and Jira Service Management | Atlassian Support

[Dev]

Hi Karsten,

This isn't possible with Jira Cloud out of the box, as permissions can't be configured per work (issue) type.

Yes, this can be achieved using ScriptRunner Behaviours in Jira Cloud. You can create a Behaviour for the Create Issue screen that checks the current user's project role (or group) and dynamically restricts the available work (issue) types.

For example:

Developers will only see Bug as an available work type.
Sales users will only see Feature Request.

[Karsten Gutjahr]

Yeah, I thought so. However I will leave this question open for a week, Maybe someone has an idea.