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×Hello, We have a broken ticket. An automation modified it, but left it in this state : Status : ToDo Resolution : Resolved Now we are not able to : - unset the resolution (even the "edit issue"...
Hello Atlassian team, Can you provide a percentage value regarding Jira’s compliance with Oman’s PDPL, please ? Thanks Sara Salem
Hello, Do you know if it's possible to use automation to send an email with this information: - last comment - old status - new status (author of change) The automation is scheduled, and li...
I have integrated Jira with GitHub, and my repository is connected, but Smart Commits don’t work. For example, when I commit with a Jira ticket and #done , I can see my commit in the ticket's histor...
I've enabled a workflow validator that makes the Parent field mandatory when creating a ticket. However, when I use the AI function to create child issues (subtasks), I get an error, and the subtask ...
Hi everyone, I am trying to get a list of stories that have not been updated in 1 days and from that list I want to send en email to each assignee the stories that need an update. Currently I am get...
At present, we have access to various metrics that are supported in Jira, as outlined in Monitor application performance | Administering Jira applications Data Center 9.17 | Atl...
Hello, I am trying to reorder the field 'actual start' in the view and in the edit screen. In both screens the field is in the third position, but when viewing a ticket the field does not appe...
Hi why this url link for my ticket collector doesn't work? https://heineken.atlassian.net/rest/collectors/1.0/template/form/c016bba6 whereas we used to have another one that worked before we migrat...
Hello, Need help with an issue I'm facing with a plugin my project developed, by a developer who's no longer around. Summary: We have a plugin that allows for each Issue Type to be assigned t...
I have a use case for which automation would work, but I need to see if it is possible to calculate a date field between two fields. I have a date field called Renewal Date, and a secondary fi...
Hello, I am experiencing an issue with a Structure that I have set up for my team. There is an automation in place that pre-filters the issues using the following JQL query: (assig...
We would like to automatically assign issues to a release/fix version when they transition to a certain status, such as Ready to Deploy. In the standard automation features associated with releases, ...
I would like to use time tracking in the description field, but it seems that I cannot add it to the description field. Could you please guide me on how to add it? 時間管理を説明フィールドで使用したいのですが、説明フィールドに追...
Hello, I am a new Jira user, and for my work, I would like to create a "parent" project that would group together both in the timeline and backlog a set of other "child" projects. In the "child" pr...
I want to remove the flags in bulk on all issues in the current sprint NOT in the backlog. I wish to trigger this manually at the right time. How exactly can I do that? Thx!
I do not have permission to execute test cases and defects for the Jira that is assigned to me.
Hi, I need a way to highlight what exactly has been changed on a Jira ticket. I am aware you can check History of each ticket but it doesn't highlight the exact change. For example if there was a la...
There are only limited gadgets in the JIRA dashboard option, and though the gadgets are dashboard are limited. One of our use case, suppose I chose the Test Execution List gadget, the gadget display...
Good morning, We are a company located in Spain, registered in ROI. We have received an invoice from you, with EUROPEAN VAT and Spanish VAT Unless we make a mistake, the invoice shou...
Hello, Im trying to build a Kanban board with different columns. When I have a backlog (hide from the Kanban), the next column and state is To Do. well, this state is showed up in the backlog secti...
I need to create an automation that enables reporting manager to receive an email containing project's latest updates on a weekly basis. How to achieve this?
Usually, QA is required to run the same test cases on Environment A and Environment (SIT and UAT). We usually add one test cycle and clone it which means we also need to update the Environment ...
Hi. I've added the IC code to my webapp, and it's loading the javascript correctly - the widget appears. But when clicking on the widget button "report issue", the call to get the form data is blocke...
Hi . I just tried to integrate Jira to Jira but receiver is not getting any request in its automation. Background: I have Jira source and Jira Destination Instances and both ar...
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