Some Epics Not Appearing in Advanced Roadmaps Plan Despite Correct Parent Link

[Yamini_Jayaram]

I have a Jira Plan in Advanced Roadmaps to visualize all initiatives (IN-XYZ) across multiple projects, along with their child Epics and tasks.

• The Plan is currently configured with a Script Runner filter and the Initiatives project as issue sources.

• I’ve created Epics in other projects (e.g., IGH) and set their Parent Link to an Initiative in Initiatives project (e.g., IN-229).

• These Epics appear correctly on the issue screens and tasks show the Initiative as their parent.

• However, the Plan does not display these Epics under the Initiative — this was working earlier and display most epics and weirdly missing some Epics

Steps Taken:

1. Verified that the Epics in other projects have the correct Parent Link.

2. Confirmed that child tasks are linked to the Epics.

Ideally All Epics linked via Parent Link to an Initiative should appear in the Plan, along with their child tasks, regardless of which project the Epic belongs to. But that's not the case. Here is my Script runner query- 

(project = "Name" OR issueFunction in childrenOf("project = "Name"")) AND resolution not in ("Won't Do", Duplicate, "Won't Fix/Rejected") and issuetype != Sub-Task OR (project = "Name" OR issueFunction in childrenOf("project = "Name"")) AND resolution IS EMPTY and issuetype != Sub-Task ORDER BY Rank ASC

What am I missing? 

How can I configure my Plan or Script Runner JQL so that all Epics linked to initiatives appear, without pulling in unrelated issues from the Epic’s project?

[Karan Sachdev]

Hey @Yamini_Jayaram

Good day!

You may go to Plan Settings > Work in your plan and search for the work item key for one of the missing epics.

You should get a hint of whether it's not showing up due to some plan restrictions or if it's missing from the filter. You can accordingly make adjustments to show the epics on the plan timeline.

From your description, it appears that all the Epics would be following the same trend, so finding the reason for one of them should point you in the right direction to fix it.

Thanks!

[Yamini_Jayaram]

Hi Karan

I did try to search for the work item like you suggested earlier, I get the error saying 'the project is not included in the scope'. But I'm looking for Epics across all projects.

It is strange that I have another epic from the same project where the missing Epic belongs to, is displayed in the project.

[Marc - Devoteam]

Hi @Yamini_Jayaram 

When running the scriptrunner filter in Jira, do you get the required results?

Are al Epics in the results?

[Yamini_Jayaram]

No, I don't see the Epics in the results either. 

[Marc - Devoteam]

Hi @Yamini_Jayaram 

So this means your filter is not correct or your permissions might be incorrect on some projects where the Epics reside.

You will have to fix the filter or your permissions.