Use a service account's token against Jira Cloud API

[Jérôme Ducret]

Hello,

We are trying to leverage the new `service account` feature on Jira Cloud in order to automate some flows.

We created the service account, created an API Token, granted the service account some permissions and tried a couple of curls, but it seems the authentication is failing.

http GET "https://xxx.atlassian.net/rest/api/3/myself" --auth service-account-xxxx@serviceaccount.atlassian.com

returns:

> Client must be authenticated to access this resource.

We noticed the following headers:

X-Seraph-Loginreason: AUTHENTICATED_FAILED

[Karan Sachdev · Accepted solution]

Hey @Jérôme Ducret

Welcome to Atlassian Community!

Since the service accounts only use scoped API tokens, you'll have to use the modified endpoint format: {{https://api.atlassian.com/ex/jira/{cloudId}}

The details are available in this document: What are scopes for API tokens?

Thanks!

[Jérôme Ducret]

It worked, thanks a lot!