There is a problem with copying the project

[Yevhen Naumov]

Hello. There is a problem with copying the project. When trying to copy the project, an error appears, I attach the image to this question below. At the same time, I have all the rights to create copies of the projects. What could be the problem? Please help

[Kai Becker]

Hi @Yevhen Naumov 

welcome to the community and thanks for your question.

The error message clearly states that you do not have the sufficient permissions. Did you check both?

• Deep Clone for Jira - Project Clone Global permission
• Browse Projects for the project you want to clone

If you are 100% sure that everything is ok in terms of permissions, I would recommend you create a ticket at the vendor help desk here:

https://codefortynine.atlassian.net/servicedesk/customer/portal/1/create/105?customfield_10349=10355

[Kai Becker]

Hey @Yevhen Naumov 

has your question been answered? If so please go ahead and accept the answer(s) to mark the question as resolved.

[Prachi Bolar]

Hello,

Welcome to the community :) 

Please also check the article from the deep clone side on what permissions is needed: https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions for deep clone to function in Jira

Thank You,

Prachi