Jira

Hi, we are using Jira Cloud and are currently facing an intermittent issue with the Jira REST API when trying to update an existing issue from an SAP IS IFlow. The integration calls the following e...

• cloud
• jira
• jira-cloud

We are unable to access our service desk portal https://jivisolutions.atlassian.net/servicedesk/customer/portals Error: 403 forbidden

• cloud
• jira
• jira-cloud

We have three Teams (Blue, Green, Orange). Two hours ago, the field worked fine. Now we cannot change the Team setting on any work item; it just flips straight back to what it was. Multiple users hav...

• bug
• cloud
• jira
• jira-cloud

Hi Team,   Looking to get access to who made a change to some of our automations. This change was made around SEP25 but within my access to the audit logs I can only go back to February 2026. ...

• cloud
• jira
• jira-cloud

Hei   I try to setup automation so that when field "participant" has user  that has no subtask the subtask is created and assinged. I dont get the look up items working - Rovo drives m...

• cloud
• jira
• jira-cloud

Hi Community, I’m looking for how PMs and delivery leads actually run weekly Jira review, not a generic reporting template. Context/disclosure: I’m building Focus Flow, a Jira Marketplace app for e...

• cloud
• jira
• jira-cloud

e.g.  i have project 1 to project 5 customer projects that are run concurrently, how do i get high level view on these 5 projects in 1 page?  

• cloud
• jira
• jira-cloud
• platform-experiences

Dear all, I am looking for an efficient tool for Jira project in order to have clear view of the follwoing : - Team capacity - Team budget allocation vs remaining - Project global cost trackimg b...

• cloud
• jira
• jira-cloud
• ppm

Hello, The gadget is "Average Number of Times in Status". I noticed that hovering the plot, it provides a time. Thus I wonder what this gadget really provides.  Can you provide the code behin...

• cloud
• jira
• jira-cloud

Hello Team, We are currently using Jira Cloud with ScriptRunner Behaviours, and we need to implement behaviours on the transition screen (e.g., hiding fields based on other field value in transition...

• cloud
• jira
• jira-cloud

現在Jira/ConfluenceのStandard契約を検討しております。 そのうえでJiraのWBSの内容を集計し、Confluenceで進捗率等を表示させたいと考えていますが、可能でしょうか。 現在使用している無償環境では、JiraレガシーでWBSの内容を抽出し、Table Transformerで集計という流れで実施しておりますが、JiraのWBSを編集した際に自動更新が行われず、処...

• cloud
• jira
• jira-cloud

Hi all!! We are wanting to use Slack > Jira integration for our ticketing system. We have set up a Slack workflow so that if someone uses it, it will auto create a Jira. This all works great. B...

• cloud
• integration
• jira
• jira-cloud
• slack

Hi all,   I am currently using Jira Cloud on the Free plan, and I’m trying to add Jira Service Management to my existing site.   However, I am encountering the following error when atte...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Our company is using Jira to track product development lifecycle. One of the steps is for a product to go through a set of tests on specified testing hardware. We have been able to create a script th...

• atlassian-marketplace
• character
• cloud
• custom-field
• jira
• +1 more tag...

Dear Atlassian Support Team, We have been using our Jira workspace: toktok.atlassian.net for a long time for our company operations and project management. However, our entire organization is cur...

• cloud
• jira
• jira-cloud

I'm using an Atlassian service account with an API token to read Jira Service Management data. Reading work items works fine using the https://api.atlassian.com/ex/jira/{cloudId} base URL. However, ...

• cloud
• jira
• jira-cloud

Locked out of my account — 2FA required but no authenticator app configured and no recovery key. Support portal only offers community support on free tier. Account is admin@thunderbolt-studios.io / b...

• cloud
• jira
• jira-cloud

Came across this post but have not found an answer.. https://community.atlassian.com/forums/Jira-questions/How-to-receive-e-mail-address-of-user-with-scriptrunner/qaq-p/1602127#U3240342   ...

• adaptavist
• cloud
• jira
• jira-cloud
• scriptrunner

I've setup the Jira / Cursor integration.  I've set a default repo in our Cursor cloud agent settings. Yet, when I try to ask Cursor to do something from Jira, it says: "Cursor couldn't deter...

• agents
• cloud
• cursor
• jira
• jira-cloud
• +1 more tag...

• cloud
• jira
• jira-cloud

We are currently evaluating the use of Atlassian Assist integrated with Microsoft Teams, and a few questions came up regarding security and traceability of chat interactions. I searched through the ...

• cloud
• jira
• jira-cloud
• jira-service-desk
• ms-teams

I am building a form for the intake of PO requests using JSM and a Finance Template. We have a field for the PO amount, and it's linked to a custom field setup as a number field with currency formatt...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello, I am trying to import a custom issue type called Workpackage and Activity where Workpackage is parent and Activity is child (also defined in hierarchy configuration under advanced roadmap) N...

• cloud
• datacenter
• jira-admin
• jira-cloud
• jira-data-center

Since Proforma forms don't update retroactively where they've already been attached to an issue, we'd like to replace old copies by attaching a newer version of the same form, then deleting the old c...

• data-center
• jira
• jira-data-center
• jira-service-management
• jira-service-management-server

Context: We use the Jira Cloud REST API v3 with a service account (Basic Auth) to power an internal support portal. When loading the "My Tickets" page, we perform 3 parallel calls to POST /rest/api/...

• cloud
• jira
• jira-cloud